Site Name: Malaysia - Petaling Jaya Posted Date: Jan 23 2025 As a Communication and Engagement Specialist at GSK Business Service Centre, you will drive internal communications and employee engagement, positioning GSK as a premier workplace in Malaysia's shared services industry. You will develop impactful programs that enhance employee awareness, knowledge, and engagement through innovative and professional communications. Your efforts will ensure employees have access to crucial information, fostering a deep understanding of GSK's culture and purpose-driven environment. In this role, you will collaborate with local stakeholders and global colleagues to tailor activities that align with our corporate strategy and messaging Key Responsibilities Internal communications: Develop, implement, and evaluate a comprehensive communication plan to keep employees informed and updated on internal company affairs. Execute timely internal and companywide messaging through effective channels such as email, Workplace by Facebook, signage, and face-to-face interactions. Measure the effectiveness of communication methods to optimize and improve future strategies. Stay informed on GSK Global news and communications, ensuring relevant updates are cascaded to the Hub level through appropriate channels. Oversee the development, dissemination, and feedback on internal communications. Create, review, advise, and update policies related to culture building, employer branding, employee engagement, and employee communications. Design, deploy, and administer surveys to assess the effectiveness of employee communication and engagement efforts. Digital Content creation utilizing industry standard graphic design tools & Video content creation tools (A must) Employee Engagement: Lead and oversee the APAC Regional Hub’s employee engagement plan, including new joiner induction sessions in partnership with Hub LT. Support and execute APAC Regional Hub town hall meetings. Lead and guide the employee resource group (Team Spirit) in delivering culture-building activities to unite the Hub community. Organize and deliver CSR activities as part of engagement events. Strengthen employer branding externally by planning and gathering information for external recognition and awards. Ensure all communication and engagement plans adhere to industry standards, internal policies, and best practices. Track and record engagement and branding expenditures. Create impactful storytelling video compilations and other digital content for Hub activities (pre- and post-event). Work in partnership with GSK’s subject matter experts, communication specialists, and global capability & engagement leads both locally and in other countries Why you? Minimum Level of Job-Related Experience Required: Excellent interpersonal skills. Strong and creative writing skills for both internal and external communications. Good creative content creation skills such as video, digital content, and branding materials. Strong command of the English language. Proven ability to initiate and execute various engagement activities in a fast-paced environment. Capable of motivating, guiding, and leading employee resource groups (ERGs) and change champions. Excellent in self-organizing approach to deliver tasks efficiently and effectively. Independent and adaptable in managing communications and engagement deliverables. Experienced in managing external event organizers and vendors. Proficient in using Microsoft Office applications, particularly PowerPoint, Excel, and Word, with a focus on creating PowerPoint presentations. Strong knowledge of digital content creation software such as Camtasia or other video editing/content creation tools. Experienced in managing multiple levels of stakeholders and working with colleagues from various geographical locations. 5 to 6 years of working experience in a relevant field, with experience in a shared service (GBS) environment within an MNC being a plus. Other Job-Related Skills/Background: Exceptional written and verbal communication skills and creativity. Experience in Photoshop or video creation for content creation. Experience managing a portfolio of engagement activities across a broad range of areas. Experience of working in a matrix organization, balancing multiple stakeholder requirements. Experience creating and executing communication and engagement plans that support business objectives and increase employee engagement. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.