Communications Officer Supervisor Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4790451) Apply  Communications Officer Supervisor Salary $3,904.00 - $7,025.00 Monthly Location Baton Rouge, LA Job Type Classified Job Number 419-204507-AA Department DPS-Office of State Police Opening Date 01/14/2025 Closing Date 1/19/2025 11:59 PM Central + Description + Benefits + Questions Supplemental Information This posting may be used to fill this vacancy which is located within Louisiana State Police, Crisis Response – Region 1 in East Baton Rouge Parish. NOTE: This vacancy may be filled as a probational or promotional opportunity. This position is shift work, rotating days and nights, to include weekends and holidays. This is a dispatch position with the use of a radio to communicate with Troopers and DPS Officers. All radio traffic is typed into the Computer-aided Dispatch Software (CAD) while answering phone calls from the public and other law enforcement agencies requesting assistance. Preferred skills include: a high level of multi-tasking and proficient typing skills. In addition to biweekly salary, the newly hired incumbent will also receive shift differential pay in the amount of $3.20 for each hour worked outside of normal business hours of Monday through Friday 8:00 to 4:30. No Civil Service test scoreis required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. For further information about this vacancy contact: Department of Public Safety ATTN: Human Resources/Aaron Alexander P.O. BOX 66614 Baton Rouge, LA 70896 Aaron.Alexander2@la.gov "The Department of Public Safety and Corrections, Public Safety Services, is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information on employment-related resources available for those with disabilities, refer to the Louisiana Employment Resource Guide (http://www.laworks.net/Downloads/LRS/EmploymentResourceGuide\_2018.pdf) _" Minimum Qualifications MINIMUM QUALIFICATIONS: Two years of the required experience for the following minimum qualifications must have been on-the-job experience in transmitting and receiving messages by radio: Three years of experience in transmitting and receiving messages by radio or clerical work; OR One year of training in a business or clerical-related curriculum in a business school or technical institute plus two years of experience in transmitting and receiving messages by radio or clerical work; OR Thirty semester hours of college training plus two years of experience in transmitting and receiving messages by radio or clerical work. NECESSARY SPECIAL REQUIREMENTS: All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirements within six months of employment. An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted. Job Concepts FUNCTION OF WORK: To supervise Communication Officers who receive and respond to requests from enforcement officers/agents through telecommunication equipment. Acts as the point of contact with the general public for emergency situations, accidents, complaints, etc. LEVEL OF WORK: Supervisor. SUPERVISION RECEIVED: Direct from a higher-level manager or administrator. SUPERVISION EXERCISED: Direct over Communications Officers. Other reporting relationships may be approved by SCS. LOCATION OF WORK: Statewide. JOB DISTINCTIONS: Differs from Communications Officer 3 by the presence of supervision exercised. Differs from Communications Officer Manager by the absence of regional managerial responsibilities. Examples of Work EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED. Assigns daily work tasks of lower-level staff. Receives and responds to informational requests by officers/agents. Locates and coordinates compatible radio channels for use with the agency and the FBI when required for safety and security in accordance with Federal regulations. Receive, analyze, prioritize, and respond to general public complaints and inquiries. Alert the nearest officer/agent, dispatch to location, and relay the information. Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database. Maintain proper record keeping and update desk log during communications. Trains all lower-level Communication Officers. Notify key governmental agencies and the Chain of Command of any extreme situations involving officers/agents. Approves messages that may be sent nationwide. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave– Up to six weeks paid parental leave More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave – State employees receive the following paid holidays each year: + New Year's Day + Martin Luther King, Jr. Day, + Mardi Gras, + Good Friday, + Memorial Day, + Independence Day, + Labor Day, + Veteran's Day, + Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): + Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system + Teacher's Retirement System of Louisiana (www.trsl.org), + Louisiana School Employees Retirement System (www.lsers.net), among others 01 To ensure compliance with DPS-PSS Policy 01-02.01 Nepotism, no individual may be hired, promoted, demoted or transferred within DPS, if the individual is related to another employee who is, or would be, within their line of supervision. Relative is defined as: child, step-child, sibling, spouse, parent, step-parent, aunt, uncle, niece, nephew, grandchild, grandparent, and any "in law" relationship. Are you related to anyone employed with the Department of Public Safety, Public Safety Services? + Yes + No 02 If you answered yes to the above question, please list the name of your relative and relationship. if no, put N/A. 03 Do you have three (3) years of experience in transmitting and receiving messages by radio or clerical work? + Yes + No 04 The incumbent of this position is required to work various shifts, including days, nights, holidays, and weekends. If hired, will you be able to meet this requirement? + Yes + No 05 Have you ever been on probation or sentenced to jail/prison as a result of a felony conviction or guilty plea to a felony charge? + Yes + No 06 If 'YES', give the law enforcement authority (city police, sheriff, FBI, etc), the offense, place and disposition of case. If 'NO', enter N/A. Required Question Agency State of Louisiana Address For agency contact information, please refer to the supplemental information above. Louisiana State Civil Service, Louisiana, 70802 Phone (866) 783-5462 Website http://agency.governmentjobs.com/louisiana/default.cfm Apply Please verify your email addressVerify Email