Communications & Public Diplomacy Manager - Fiji Program Support Platform
Abt Global Inc.
**Fiji Program Support Platform (FPSP)**
+ _Based in Suva, Fiji_
+ _Locally Engaged Employee - up to 31 December 2027, with possible 2 year extension_
+ _Commencing February 2025_
**Program Overview:**
FPSP, also referred to as the ‘Platform’, a Department of Foreign Affairs and Trade (DFAT) investment, will contribute to the delivery of Fiji’s national development priorities, in line with the Australia’s International Development Policy, the Fiji-Australia Vuvale Partnership and the Development Partnership Plan.
The Platform will deliver key bilateral programs, such as health, education, scholarships, social infrastructure, governance, climate and emergency preparedness and response. Platform activities will identify and address climate risks, promote climate action, and gender equality, disability and social inclusion (GEDSI) across and beyond the sector programs.
The Platform has three functional Outcomes:
1. The Platform has delivered its sector program outcomes, including through supporting strategic coherence, planning, partnerships management, data and learning across the portfolio of investments.
2. The Platform has prioritised gender equality, disability-inclusive development, and climate and disaster resilience, in its systems and practices. This includes in how it undertakes sector programming and its engagement with selected Government of Fiji (GoF) agencies.
3. The Platform administers timely and efficient programming that is: value for money; maximises use of local supply chains; and supports good governance, and public diplomacy, effective decision making and risk management.
**Position Summary:**
The Communications & Public Diplomacy (PD) Manager will work across the entire FPSP portfolio, managing a team consisting of one Communications Coordinator and Communications Officer. They are responsible for internal and external communications, including communications activities and outputs, and strategic communications. The Communications & PD Manger will ensure communications outputs are compliant with DFAT and Abt Global policies and deliver on agreed objectives as set out in FPSP Communications Strategy.
**Key Responsibilities:**
Communications
+ Ensure that Australia’s commitment to Fiji and the principles of the Vuvale Partnership are upheld through relevant, high-quality communications activities, events and products.
+ Collaborate with DFAT Public Diplomacy staff regarding their priorities and develop a Communications and PD Strategy for the Platform.
+ Ensure FPSP’s communications strategies are addressing issues of women’s leadership, economic and physical security through the mainstreaming of GEDSI principles and strategies.
+ Lead the Platform Communications team in implementing the Communications and PD Strategy, guiding the coordinator to manage the Public Diplomacy event calendar.
+ Provide review, feedback and quality assurance advice to the communications team, ensuring that all products reflect the appropriate high-level messaging and Australian editing and visual quality standards.
+ Provide high quality strategic communications advisory services to the FPSP executive & Senior Management Team of FPSP, Hub and Sector Programs.
+ Facilitate internal dialogue and discussion on key issues affecting FPSP products and activities.
+ Monitor global media coverage and elevate concerns regarding misinformation to the PLC Lead with recommendations for response
+ Establish and manage FPSP’s panel of specialised creative contractors, including photographers, videographers, editors and graphic designers, providing detailed feedback and guidance on their products
+ Build strong relationships with the Monitoring Evaluation & Learning (MEL) team and drive internal collaboration and problem-solving
+ Lead the Communications Community of Practice (CoP) with representation from the FPSP, its component programs and other implementing partners.
+ Lead the design and development of just in time products for media coverage for both Australian and Fijian media.
Team Management
+ Manage the FPSP communications team within the PLC Hub.
+ Motivate, train and develop capacity building activities for direct reports.
+ Demonstrate leadership support for the implementation of key diversity and inclusion policies.
General
+ Work effectively with PLC Hub Teams and the other Platform Hubs to ensure coherent and effective communications for FPSP and sector programs that ensures a cross-cutting focus, including climate, disaster risk reduction (DRR), and GEDSI.
+ Other duties as requested by PLC Hub Team Leader.
**Key Deliverables:**
+ Provide a high level of responsiveness to DFAT issues and requests.
+ Quality reporting, milestones, deliverables and KPIs are submitted on time and meet internal (Abt) and external (AHC) requirements.
+ An established and engaged Community of Practice across the sector programs for Communications.
+ Develop a FPSP Communications and PD Strategy by 1 May 2025.
+ Agree and socialise communications protocols across FPSP and within component programs agreed with Abt and DFAT.
+ Work closely with sector program teams to coordinate and align messaging and find strong stories of change.
+ Produce targeted, thoughtful and evidence-based outputs, integrating a gender-responsive, disability inclusive and safeguarding lens throughout.
+ Ensure the communications and PD approach encompasses the spirit of the Vuvale Partnership.
+ Support the socialisation of communications protocols across the FPSP and within component programs agreed with Abt and DFAT
+ Build and maintain open, productive, and outcome-oriented relationships with key internal and external stakeholders.
+ Ensure the FPSP Communications CoP is established and functioning.
+ Build and maintain open, productive, and outcome-oriented relationships with key internal and external stakeholders including DFAT and Government of Fiji.
**Key Working Relationships:**
Reporting to:
+ Performance, Learning & Communications (PLC) Lead
Other:
+ FPSP Senior Leadership team (Platform and Sector Programs)
+ PLC Hub Team
+ Cross-cutting Priorities Hub Team
+ Relevant DFAT representatives
+ Relevant Government of Fiji representatives
+ Partners: Talanoa Consulting, Clear Horizon, Ninti One
**Selection Criteria:**
+ Tertiary degree from a recognised institution in English, communications, journalism or other social sciences
+ 10 years of progressively senior experience implementing communications strategies, preferably in an international context
+ 5 years of team management experience
+ Expert editing and writing skills
+ Capacity to grasp high-level political and economic dynamics of the Pacific and frame communications in an appropriate context.
**How to apply:**
Applications close on 30 January 2025.
Please apply online by submitting a cover letter addressing how you meet the requirements of this role and up-to-date comprehensive CV.
\#LI-AUSBRIT #LI-HN1
Abt Global is a mission-driven, global leader in research and program implementation in the fields of health, social and environmental policy, and international development. Known for its rigorous approach to solving complex challenges, Abt Global is regularly ranked as one of the top global research firms and one of the international development innovators. The company has multiple offices in the U.S. and program offices in more than 40 countries.
At Abt Global, we are committed to creating a lasting culture of equity, diversity and inclusion and recognize that in order to achieve full participation, our practices must be free of prejudice, discrimination, and bias that result in inequitable outcomes. We are actively working to advance equity for everyone, and while we still have much work to do, we know that racial and cultural diversity are an asset to our business and the communities where we live and serve. Our ongoing commitment is focused on creating business practices that advance racial and social equity, investments in community impact programs for the benefit of Black, Indigenous, and people of color (BIPOC), and expand upon project work related to racial equity and social justice.
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