Grand Island, NE, 68802, USA
54 days ago
Communications Rep
**Overview** **CHI is looking for a PRN Communications Rep - hours of work will be between 6pm-6am.** **Location:** CHI Health Saint Francis 2620 W FAIDLEY AVE GRAND ISLAND, Nebraska 68803 CHI Health St. Francis was established in Grand Island Neb. in 1887. Today our hospital is a regional referral center with more than 100 physicians and more than 1100 employees working together to build a healthier community. Our goal is to provide patients with high-quality medical care close to home where they can be supported by their family friends and community. **Responsibilities** **Essential Job Functions:** + Answers and routes external and internal telephone calls. + Takes messages as necessary and forwards them to appropriate individuals. + Responds to emergency telephone calls according to established procedures. + Utilizes the overhead paging system as needed to contact staff and relay information to building occupants. + Announces emergency and informational “codes” according to policies and procedures. + Coordinates conference calls for physicians, administration, and other staff. + Greet and directs patients and family members + Maintains strict confidentiality of patient and families + Communicates with patients, families and team members in a manner which promotes dignity and respect. **Qualifications** **Position Qualifications** **Education:** + High school graduate or equivalent preferred. + Prior multi-line phone system and customer service experience is preferred. **Experience/Pre-Requisites:** + Knowledge of multi-line phone systems. + Knowledge of general office practices and procedures. + Knowledge and experience with the use of computer applications including, but not limited to, Microsoft Office Suite products. + Skill in effectively communicating both verbally and with written communications. + Ability to establish and maintain effective working relationships with physicians, patients, co-workers and the public. + Ability to work independently, with little or no supervision. + Ability to handle stressful situations. **Physical Demands and Environmental Conditions:** + Sitting for extensive periods of time. + Physical dexterity involved in operation of phone, keyboard, and mouse. + Occasionally lifts up to 35 pounds. **Pay Range** $15.00- $20.33 /hour We are an equal opportunity/affirmative action employer.
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