RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.
Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.
We have 15-years’ experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence.
As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
About RingCentral
RingCentral is the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
What we offer:
RingCentral offers perks and benefits for all aspects of your work/life:
Hybrid Work Setup Arrangement until further notice
HMO coverage on Day 1 for the employee
HMO coverage after Day 90 for 3 free dependents
Personal Time Off
Performance-based incentives (e.g. MBO, commission, etc.)
Employee Assistance Program (EAP) under Workplace Options with free counseling sessions available 24/7
Mental Health support and unlimited free sessions with a Psychologist through Mind You
Meditation guidance through Headspace
Resources for parents and employees with special needs children through Whil
Fun wellness and employee engagement programs
Say hello to possibilities
It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $2 billion company that’s growing at 20+% annually and we’re expanding our Employee Engagement Team to make sure we stay ahead of the competition.
We’re currently looking for: Communications Specialist
RingCentral MNL’s Office of the Country Manager is looking for a Communications Specialist. The successful candidate will be directly reporting to the Country Manager and shall contribute to the content development and overall management of the communications strategies of the Manila office.
To succeed in this role you must have experience in:
Develop communication plans that will identify core strategies to address specific areas of concern. Should also be able to identify the content flow, schedule of production, and delivery of communication materials.
Write and produce official documents such as office policies in partnership with various departments
Produce well-researched content for publication online and in print.
Draft content for chat communications, social media, email, newsletter, website, and other platforms.
Oversee communication projects from end-to-end.
Utilize industry best practices and familiarity with the organization's mission to inspire ideas and content
Communicate and cooperate with a team; Follow an editorial calendar, collaborating with other members of the content production team to ensure timely delivery of materials.
Desired Qualifications:
Proven record of excellent writing demonstrated in a professional portfolio.
Impeccable grasp of the English language, including idioms and current trends in slang and expressions.
Has a background in writing policy documents – HR policies, office policies, legal documents.
Has good background in feature writing, email writing, conducting interviews for video content or publications, developing survey questionnaires, conceptualizing and organizing newsletter or website content.
Ability to work independently with little or no daily supervision.
A self-starter. Has experience taking proactive steps to address issues by developing solutions that can be solved by good communication strategies.
Strong interpersonal skills and willingness to communicate with clients, colleagues, and management.
Ability to work on multiple projects with different objectives simultaneously.
Strict adherence to the style guides of each company and their policies for publication.
Has an eye for design and can work creatively with multi-media designers.
Can create materials using Canva and other design platforms for quick and easy projects.
Good time management skills, including prioritizing, scheduling, and adapting as necessary.
Proficiency with computers, especially writing programs, such as Google Docs and Microsoft Word, Excel, Outlook, and PowerPoint
Familiarity with each client's requirements and the company's brand image, products, and services.
Experience working in a similar front office set-up, such as the Office of the Country Manager, is an advantage.
Amenable to work in a night shift/shifting schedule
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