Join our team as a Communications Specialist. You’ll champion the growth of our markets technology, advancing innovation and excellence. Communicate our efforts, activities, and culture to ensure unparalleled customer experiences.
To be successful as a Communications Specialist, you should demonstrate:
Strong attention to detailExcellent written communication skillsRelationship management in a complex, matrix environmentSome other highly valued skills may include:
Technology and/or financial backgroundAdaptability and flexibility as part of a new and growing teamMulti-tasking with competing prioritiesYou may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
The location of This role is based in Glasgow Campus.
Purpose of the role
To build strong and effective partnerships with the senior leadership of the organisation, advising on how to engage and influence employees to achieve the business’s goals, through an insight-based employee communications strategy, backed up with outstanding execution capability.
Accountabilities
· Leadership communication, using detailed, systematic insight research to help senior leaders understand employee sentiment, and empower them to communicate empathetically with their people.
· Business strategy alignment, building belief in the strategy of the organisation, and the progress being made, with a strong focus on the impact employees have on the client experience.
· Culture and employee proposition communication, designing and implementing communication interventions that influence individual behaviour to create a culture built on the Barclays Mindset; demonstrate why the organisation is a great place to work.
· Change delivery, creating communication interventions that build employee commitment and capability through organisational change.
· Crisis and issues management, working closely with the senior team as part of the management response, focused on the role of employees in engaging clients.
· Capability building, leading and developing a high-performing team, building individual skills and team capabilities.
Assistant Vice President Expectations
· Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
· Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
· Take ownership for managing risk and strengthening controls in relation to the work done.
· Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
· Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
· Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
· Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
· Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.