Abacus Technology is seeking a Communications Systems Specialist to provide audio and video teleconference support for Fort Johnson. This is a full-time position.
Responsibilities Provide specialized system engineering services and operational support for communication systems, including data, voice, and video applications. Support the installation, maintenance, troubleshooting, and optimization of VoIP/VoSIP technology, utilizing industry best practices and tools such as Call Manager and Unified Communications systems. Provide technical support for VoIP networks, system upgrades, and equipment procurement while ensuring compliance with DOD/Federal acquisition processes.Provide O&M support for new, existing, and future VoIP/VoSIP systems, including Call Manager and Avaya Session Border Controller (SBC) services.Install, configure, troubleshoot, and maintain enterprise network devices, including layer 2 and 3 switches, routers, and in-line encryption devices.Manage and maintain Call Managers, Gatekeepers, and Gateway equipment across networks, ensuring optimal performance and capacity for VoIP traffic.Conduct analysis of network characteristics, document communication system requirements, and develop integration and transition plans.Support planning related to communication systems interface, frequency threats, signal processing, and COMSEC key management.Inspect communication facilities, troubleshoot connectivity issues, and design alternative architectures to address system shortcomings.Develop and maintain circuit-level VoIP diagrams, provide trend analysis, and recommend solutions to prevent future system degradations.Ensure cybersecurity compliance by providing accurate VoIP diagrams and supporting NetOps capabilities to manage VoIP/VoSIP functions. Qualifications3+ years experience in system engineering services for communication systems, with a focus on data, voice, and video applications. Bachelor’s degree in a related field desired. Must be Security+ certified. Cisco Certified Network Professional - Voice (CCNP-Voice) or Cisco Certified Specialist certifications (Collaboration Core, Call Control & Mobility) are desired. Familiar with DOD/Federal system acquisition management processes and methodologies. Must be detail oriented and have excellent problem-solving and analytical abilities. Strong communications skills and the ability to work professionally with all levels of an organization. Must be a US citizen and hold a current Secret clearance.
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.
EOE/M/F/Vet/Disabled
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