JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Duties & responsibilities

Client Engagement

Create a fun and impactful client engagement strategyEngage with all guests, employees and key stakeholdersEmbed in the FM team a culture of empowerment, engagement and fulfilment.Work with relevant parties on space management through data analyticsDevelop client support/feedback initiatives e.g. FAQBuild a community of ambassadors to deliver soft services that are authentic, caring and able to provide timely services

Communication

Lead the development and implementation of all internal communication strategies in collaboration with client leadership with a focus on improving culture and employee engagement.Liaison with JLL team and client on soft service deliveryShare regular event and celebration content through client’s internal monitors, blog posts, newsletters and other communication channels.Adopt innovative communication strategiesChampion monthly meetings with stakeholders to enhance relationships

Event Management

Formulate a monthly/annual calendar of events and implementation planBuild and maintain Standard Operating ProceduresOrganize facilities and manage all event details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc.Providing outstanding customer service and organizing memorable events that exceed client expectationsPropose ideas to improve event and service qualityEvents reporting and customer feedback surveyDevelop an event planning process that is simple to adopt and implementAssist in the coordination of event orders with clients, team and vendorsDevelop and manage the vendor network

Procurement & Vendor Support

Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)Assist in the procurement of consumables and services as requiredHost monthly/quarterly vendor meetings, upload minutes of meetings, action plans and improvement plans

Finance Admin Support

Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate mannerJDE PO/GR, Peoplesoft invoices, Corrigo WOs, track DAS reports and submit monthly accruals report to Workplace ManagerEnsure Finance KPIs scores are met

Risk Management

Assist in the event risk management programParticipate in the disaster recovery and business continuity plans as requiredFollow established escalation procedures and incident reporting proceduresAdhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies.

Achieve Key Performance Indicators and Service Level Agreement targets

Location:

On-site –Singapore

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.