With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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Community Association Manager (CAM)

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Location:Cincinnati, OH

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Salary:Starting at $50,000+ (based on experience)

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Are you ready to bring your leadership, customer service, and organizational skills to a role that truly makes an impact? Associa is looking for a dedicatedCommunity Association Manager (CAM)to join our team in Columbus. In this role, you'll collaborate with homeowners, board members, vendors, and fellow Associa team members to help our communities thrive.

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This is an exciting opportunity for someone who enjoys dynamic, relationship-driven work and is passionate about creating strong, vibrant community experiences.

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What You’ll Love About Working With Us

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At Associa, we believe in investing in our people. In addition to a competitive salary and core benefits package, we offer a suite of professional perks designed to support your success and well-being:

\n\nFlexible hybrid work schedule– work from home withonly one required in-office day per week(unless there’s a special event or meeting)\nRobust benefitsincluding medical, dental, vision, 401k, and disability insurance\nCompany-paid continuing education and certifications: CMCA, AMS, PCAM\nPaid membership to CAI (Community Associations Institute)\nWork-life balanceis a top priority—we support sustainable workloads and healthy boundaries, we also compensate you for board meetings that occur outside normal business hours.\nWork essentials provided: company laptop, work phone, and mileage reimbursement\nRecognized as aGreat Place to Workfor 6 consecutive years and named one of theBest and Brightest Companies to Work Forin multiple markets\n\n

What You’ll Be Doing

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As a Community Association Manager, you’ll play a key role in the success of our client communities by:

\n\nServing as theprimary liaisonbetween the HOA Board of Directors, homeowners, and vendors\nTraveling to client sites to attend board meetings, perform community inspections, conduct walk-throughs, and support events, as needed\nPreparing and distributing annual disclosure packages, financial statements, and meeting notices in compliance with state regulations and governing documents\nReviewing and summarizing monthly financials for the Board of Directors\nAdvising boards and committees oncapital improvements, maintenance planning, and community operations to ensure long-term success\n\n Requirements

What You Bring to the Role

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Required Qualifications:

\n\nProficiency in Microsoft Office Suite (Word, Excel, Outlook)\nExperience in community management, customer service, hospitality, or a related industry\nStrong written communication skills, including grammar, structure, punctuation, and spelling\nProven ability to deliver excellent customer service and effectively resolve conflicts\nComfortable working independently and collaboratively in team settings\nStrong organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines\nProfessional and clear communication skills across phone, email, and in-person interactions\n\n

Preferred Qualifications:

\n\nCMCA (Certified Manager of Community Associations) designation\nCompletion of the M-100: The Essentials of Community Association Management course through CAI\nExperience managing an HOA portfolio or working as an onsite community manager\nFamiliarity with HOA operations, board governance, and vendor coordination\n
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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.