COMMUNITY BASED SERVICES ADVOCATE Job Details Job Location YWCA Central Massachusetts - Worcester, MA Education Level High School Salary Range $18.00 - $18.54 Hourly Travel Percentage Negligible Job Shift Day Job Category Nonprofit - Social Services Description The YWCA is seeking a dedicated and compassionate Community-Based Services Advocate to provide critical services to victims of domestic violence. This role involves crisis intervention, advocacy, counseling, and education, with a focus on promoting healthy, non-violent relationships within the community. RESPONSIBILITIES: + Provide crisis intervention services and individual/group advocacy to victims of domestic violence in both community and agency settings. + Assess and identify high-risk clients, facilitating access to shelter and related services. + Develop and maintain strong partnerships with schools, community organizations, and faith-based groups to support collaborative efforts and provide community education. + Deliver educational presentations and training on topics such as healthy relationships, child abuse, bullying, teen dating violence, and domestic violence. + Promote community-wide attitude shifts towards healthy, non-violent relationships and address factors that condone intimate partner violence. + Maintain accurate and confidential client records in compliance with agency policies. + Collect and maintain required statistics for funding and reporting purposes. + Attend agency meetings, in-service trainings, and community education events. + Maintain and update community resource contacts to support clients. + Adhere to all YWCA and related agency policies and procedures. + Perform additional tasks as assigned by the Director. Qualifications + Bilingual in Spanish and English preferred + Experience working with diverse populations and understanding of cultural sensitivities. + Proven ability to collaborate effectively with professionals and teams. + Strong ability to maintain professional boundaries and client confidentiality. + Empathetic, non-judgmental, and skilled in active listening. + Excellent written and oral communication skills. + Familiarity with community resources and networks. + Proficient in computer skills, including data entry and documentation. + Public speaking experience, with the ability to engage diverse groups of all ages preferred Survivors of domestic or sexual violence, people of color, people with disabilities, people who are bilingual/bicultural, and members of the LGBTQ community are strongly encouraged to apply. YWCA is an affirmative action/equal employment opportunity employer.