Community Center Coordinator
Visiting Nurse Service of New York
Overview
Responsibilities
Greets and introduces visitors. Provides routine information on services provided by the Center.Promotes VNSNY services, including but not limited to, CHHA, Hospice, Partners in Care, and CHOICE. Follows through on various processes including completing an appropriate referral form and submitting to appropriate unit.Works with physician offices or referral sources to obtain necessary information to facilitate the intake process.Maintains a report that tracks various referral and admissions processed.Acts as a liaison between Community Center clients and VNSNY. Facilitates communication and referrals, as needed.Assists in resolving any consumers’ issues; works with the appropriate departments, as needed.Responsible for recruiting new members and maintaining membership databaseCoordinates daily administrative activities of the program, such as maintenance of filing system, routine typing, photocopying, faxing, opening and routing mail, etc.Develops and maintains positive working relationships with office staff. Conducts telephone outreach and surveys, as requested.Maintains daily activity calendar.Responsible for setting-up and breaking-down furniture from daily activities.Participates in planning and coordinating of special events.Monitors work assignments of volunteers.Monitors, orders, and maintains an inventory of Center’s supplies, literature and maintains equipment. Call for service, as necessary.Participates in special projects and performs other related duties, as assigned.
Qualifications
Assists in the coordination of activities associated with the Asian Community Center. Functions as a liaison between external customers, patients, families and VNSNY. Builds relationships, obtains referrals and reviews patient information referred to VNSNY to determine initial appropriateness of admission. Works under general direction.
Responsibilities
Greets and introduces visitors. Provides routine information on services provided by the Center.Promotes VNSNY services, including but not limited to, CHHA, Hospice, Partners in Care, and CHOICE. Follows through on various processes including completing an appropriate referral form and submitting to appropriate unit.Works with physician offices or referral sources to obtain necessary information to facilitate the intake process.Maintains a report that tracks various referral and admissions processed.Acts as a liaison between Community Center clients and VNSNY. Facilitates communication and referrals, as needed.Assists in resolving any consumers’ issues; works with the appropriate departments, as needed.Responsible for recruiting new members and maintaining membership databaseCoordinates daily administrative activities of the program, such as maintenance of filing system, routine typing, photocopying, faxing, opening and routing mail, etc.Develops and maintains positive working relationships with office staff. Conducts telephone outreach and surveys, as requested.Maintains daily activity calendar.Responsible for setting-up and breaking-down furniture from daily activities.Participates in planning and coordinating of special events.Monitors work assignments of volunteers.Monitors, orders, and maintains an inventory of Center’s supplies, literature and maintains equipment. Call for service, as necessary.Participates in special projects and performs other related duties, as assigned.
Qualifications
Education: High School Diploma or GED required. Bachelor’s Degree preferred.
Experience: Minimum two years of customer service experience preferred. Experience in a healthcare organization or in social services preferred. Demonstrated knowledge of Microsoft Windows required. Fluent in Mandarin/Chinese required.
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