Join the Restland Team Today!
NorthStar is seeking a dynamic Family Service Advisor (Sales) at Restland of Dallas Park in Dallas, TX. (Dallas County). Our sales teams redefine the way families honor their loved ones. We don’t just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.
NorthStar is recognized as one of USA Today’s Top Employers to Work For and has been three years in a row, with a fourth consecutive ranking anticipated soon. We are also consistently listed among the Top 50 Companies to Sell For by Selling Power. At NorthStar, we offer sales careers that not only reward your positive impact on others but also provide the income potential to transform your own life.
What We Offer:
Unlimited Earning Potential Community Support Career Advancement Customized TrainingExceptional Total Rewards Program, including:
Uncapped Commission Program – we empower our sales team to decide their compensation without limitations Insurance Options Medical Dental and Vision Life and AD&D Disability Coverage Employee Assistance Programs Health Savings Account Health Reimbursement Account 401K with Company match Tuition Reimbursement Funeral and Cemetery Benefits Employee Referral Bonus Rewards and Recognition Programs Annual Awards and Trips And Much More!Responsibilities:
Actively builds relationships in the community to educate and guide families in their pre-planning decisions Excels in his/her ability to set an appointment, give a pre-planning guide presentation, and product presentation Provides professional park tours of each location within their area Completes paperwork timely, neatly and accurately, including all specific requirements for contract processing Actively tracks all sales activity and ratios to measure areas of strength and areas that need improvement Uses CRM to track all contacts and ensure professional follow-up Contacts new and existing customers to discuss how specific products or services can meet their needs Prospects daily using multiple methods including cold calling, door knocking, mailers, seminars, and outside events Provides world class customer service, a positive attitude, and a willingness to do “Whatever it takes” Keeps current in areas as they relate to our profession (veteran’s benefits, social security benefits, end of life decisions, etc.) Builds relationships with churches, civic groups, veteran organizations, hospice, senior living, & other community groups. Once relationships are established, pre-planning seminars are scheduled and conducted in accordance with NorthStar Memorial Groups established program Works multiple prospecting avenues such as, “web leads, Seminars, park patrolling, file reviews, direct mail, and all other prospecting methods in accordance with NorthStar’s sales playbook Schedules 10-12 Pre-Need appointments each week that are tracked in the CRM Answers telephone inquiries about cemetery products and services pre-need planning Attends training programs scheduled with sales leaders and regional leadershipQualifications:
High School Diploma or equivalent Valid driver’s license and satisfactory driving record Must have reliable transportation Knowledge of current federal, state, and local regulations related to the cemetery and funeral industryFirst Years Expected Salary Range: $40K - $110K
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
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