Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Community Development Officer II within PNC’s Community Development Banking organization, you will be based in Denver, CO. The role will cover the Colorado market.

This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion.

PNC’s Community Development Banking (CDB) is a team dedicated to improving low-to-moderate income neighborhoods and the quality of life for LMI people. We focus on meeting community needs through community development loans, investments, financial education and other technical expertise. CDB provides nontraditional capital for high-impact development projects and provides capital for reinvestment into local businesses. If you are committed to building a better community, we respond with creativity and flexibility through various financing options in collaboration with local, state, and federal agencies.

Examples of community development include affordable housing, funding for services that meet community needs, economic development projects that create or retain jobs for lower income people and neighborhood revitalization projects. We work with not-for profit and for-profit developers to address those needs.

This role will be responsible for going out into the community, learning the needs of low-to-moderate income (LMI) communities and families, while working to bring PNC’s brand and core values to meet those needs. This candidate will also work with Senior Leadership and the Regional Presidents to encourage employees to become engaged and interested in serving on nonprofit boards and providing financial education focused to LMI adults and small businesses.

JOB PROFILE
Serve as a local market subject matter expert on the CRA compliance, the Community Benefits Plan, or other community-based plans or undertakings of the bank. Develops assessment area strategy to ensure that CRA Community Development services, lending, and investments meet/exceed targets.
Manage and maintain relationships with internal stakeholders, Line of Business partners, and external partners such as: nonprofit, advocacy, government, and other groups that benefit our LMI community, small businesses, and small farms. May mentor, coach, and onboard team members and serve as subject matter expert.

Develop and implement grantmaking strategies for assessment areas in line with PNC’s Community Development strategy by identifying prospective grant partners and utilizing grant funds to ensure the greatest impact for both the communities in which we serve and PNC.

Actively represents PNC in the community through board memberships, speaking engagements, events, and managing community partner relationships. Work directly with non-profit organizations to deliver financial education to their LMI families/communities and function as a key referral source by connecting them to our Line of Business Partners as appropriate.

Manage and coordinate key Community Development Banking initiatives and programs including the PNC Center for Financial Education (CFE), a PNC-led effort to help bridge gaps in financial education and to equip local community residents with budgeting resources aimed at boosting the money management skills of individuals, first-time homebuyers and small business owners.

Provide CRA database support by capturing and documenting all CRA-eligible PNC employee service activities, recording activities in the CDB service database, and working with Relationship Managers (RM) to identify loans/investments likely to be closed/booked for entry into the CRA database.

Job DescriptionLeads business development activities with new and existing LMI clients to grow PNC sales, revenue and market share by working closely with nonprofit organizations. Interfaces with senior leadership within current and prospective client organizations to position the value of PNC and secure mutually beneficial partnerships. May mentor, coach and onboard team members and serve as subject matter expert. Responsible to work with branches and non-profit organizations that serve LMI customers, community development and community based organizations.Build strong relationships with branches who service LMI areas and/or families by educating branch managers on their role in assisting PNC in meeting our CRA goals. Work directly with non-profit organizations to deliver financial education to their LMI families/communities and act as a key referral source by connecting them to our Retail and Business Banking partners.Manage Community Development grant and sponsorship requests to ensure the greatest impact for both the communities in which we serve, and PNC.Coordinate and administer LMI programs across the footprint, including Individual Development Accounts (IDA), PNC School Bank programs and Foundation Checking, while also providing financial education via train the trainer sessions to PNC employees and non-PNC facilitators.Provide CRA database support by capturing all CRA-eligible PNC employee service activities, recording activities in the CDB service database, and working with Relationship Managers (RM) to identify loans/investments that are likely to be closed/booked for entry into the CRA database.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsClient Relationship Building, Community Development, Competitive Strategies, Customer Loyalty, Group Problem Solving, Negotiation, New Business Development, Relationship Management

CompetenciesAddressing Customer Needs, Customer Acquisition, Customer Experience Management., Effective Communications, Managing Multiple Priorities, Negotiating, Planning and Organizing, Sales Closing and Agreements, Sales Proposals and Presentations, Selling.

Work ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Pay Transparency

Base Salary: $63,250.00 – $112,700.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 02/06/2025, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

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