Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

The Community Director administers the residential program for a campus community housing between 250-700 students. S/he lives in the assigned residential area that requires the ability to be on-call for 24 hours of duty. The incumbent provides mediation services to students, supervision to resident assistant staff, developmental guidance to students, and feedback to departmental leadership. Supervising the student Resident Assistant team and leading all community development and student formation initiatives, additional duties include, but are not limited to:

Supervision & Community Development

Develop goals and objectives for a residential community and team, supporting the mission of the University and Office of Residential Living, and overseeing/implementing educational programming in accordance with the Educational Plan expectations.

Train, supervise, and evaluate a team of 5 to 12 undergraduate resident assistants, designing and implementing team development activities.

Plan, implement, and attend all team trainings, retreats and professional development opportunities.

Oversee marketing and social media engagement strategies for the residential area.

Conduct weekly team meetings and regular one-on-ones with members of the community team (RAs, CIRs, FIRs & GUPD Community Liaison).

Participate in all aspects of departmental hiring processes, including application review, interviewing, selection and placement of resident assistants, professional staff, and summer staff.

Collaborate with colleagues within the department to accomplish and assess goals and objectives.

Administrative

Positively represent the Office of Residential Living across campus in order to integrate the residential program into the overall life of the University, maintaining consistent weekly office hours for students.

Attend and administer all residential openings and closings per the established protocol and complete necessary documentation/administrative processes.

Work cooperatively with Residence Hall Office manager in support of effective management of their residential area, assisting with occupancy management by administering switches, no-show reports, and transition housing processes.

Conduct weekly facility assessments of the residential community and coordinate follow-up with the Residential Living Operations team as well as Facilities Management and Housekeeping.

Serve on no less than one departmental committee and as a departmental designee to a divisional initiative, committee, or project team (determined by supervisor).

Responsibly manage all aspects of the community operating budget, including timely reconciliations and reporting, monitoring and responding to work e-mails and voicemail in a timely manner, including evenings and weekends.

Attend all Residential Living and Student Affairs professional or student team development trainings, activities, retreats, events, and scheduled functions, responding quickly and appropriately to students, parents, and other campus partners.

Social Justice & Inclusion

Provide learning opportunities that deepen knowledge, skills, and awareness of self and others.

Design inclusive programs, services, policies, and practices, creating spaces for dialogue around diversity and inclusivity in the residential community.

Seek opportunities for continued learning and personal growth related to social justice.

Promote pluralism, inclusiveness, and sensitivity with regards to interactions with students, faculty, and staff, incorporating pluralism into leadership, training, and educational opportunities.

Emergency Response

Manage crises in the residence halls, including serious accidents, psychiatric, or facility emergencies, working closely with other University and emergency personnel.

Participate in the Community Director on Duty rotation with other members of the Residential Living staff (approximately 2-3 weeks per semester and some holiday coverage).

Receive and make phone calls on the Community Director on Duty cell phone when serving on duty, managing personal emotions during highly sensitive crisis situations.

Serve as the community Building Marshal and execute duties as directed, including the use of university issued “Building Marshal” radio during campus emergencies.

Respond after hours, including evenings and weekends, to emergency and community crises, properly executing emergency response protocols as outlined by departmental and university expectations.

Provide response support for weather events, natural disasters, or other campus emergencies as directed and deemed necessary. 

Participate in the summer duty rotation to provide emergency response related to GU summer students, visiting interns and summer guests.

Assist with selection, training, and supervision of summer student team members and interns.

Address and adjudicate violations of the Code of Student Conduct

Leadership

Lead all aspects residential community, including: staff supervision, program development, student support, facilities needs, and budget management.

Manage stress, conflict, and frustration constructively, demonstrating a positive attitude and applying ethical and legal prudence at all times.

Identify, define, and apply creative and original approaches to resolving issues, using sound judgment based on training and departmental policies and protocol.

Clearly articulate the purpose, mission, and goals of Residential Living and Student Affairs to students, staff, parents, and external stakeholders.

Actively participate and represent Residential Living on various Student Affairs and campus-wide committees.

Clearly communicate, both written and verbally, to individual and large audiences, often dealing with emergency situations or student conduct concerns.

Serve as a vital liaison with various campus offices, including but not limited to Student Affairs, Campus Ministry, Department of Public Safety, Center for Student Engagement, Deans’ Offices, various academic departments, and Counseling and Psychiatric Services.

Requirements and Qualifications

Master's Degree, preferably in the area of Higher Education, Student Affairs, Counseling or Social Work

Thorough understanding of and commitment to the work of Residential Living as well as the education and character development of college students

Demonstrated experience in the areas of leadership, supervision, professional development, administrative skills, social justice & inclusion, community development, educational engagement and emergency response

Ability to manage stress, conflict, and frustration constructively with a demonstrated positive attitude

Identify, define, and apply creative and original approaches to resolving issues and use sound judgment based on training and departmental policies and protocol

An awareness and understanding of the Jesuit values and the ability to conceptualize them in the application of this role

Work Mode Designation

This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.