We are working with exciting clients and they need our help to take care of their online community.

You will be dealing directly with our clients’ customers in all social media channels and/or online chat interactions. You will be moderating all user-generated content in line with the our clients’ policies. You will also need to respond promptly to customer inquiries. A good handle on resolving customer complaints is your superpower. You will be responsible for the delivery of key social media metrics of our clients’ brands and provide insights based on customer feedback and online sentiments towards the brand. You will develop effective and enduring customer relationships with our clients’ online community. Perform other tasks as maybe assigned from time to time.