Site: Mass General Brigham Community Physicians, Inc.

 

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community.  We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

 

Affiliated Pediatric Practices (APP) is a network of independently owned, Massachusetts-based community pediatric practices. Our goal is to offer excellence in healthcare to our pediatric patients and families by combining the highest-quality care with APP’s outstanding efforts and dedication toward providing exceptional patient experiences. With over 25 years of experience, APP’s pediatricians collaborate to share knowledge and implement innovative programs, improving patient care and experience across Massachusetts. Today, APP has more than 100 physicians, 45 nurse practitioners, and 15 behavioral health providers in 30 offices throughout Massachusetts. This unique collaboration, along with our partnership with Mass General Brigham has enhanced our ability to exceed national pediatric healthcare standards. APP’s dedicated staff creates a patient-centered environment to address all children’s healthcare needs.

 

Job Summary

We are seeking a compassionate, full-time, 40-hour Community Health Worker (CHW) to join our APP team! This hybrid role offers a flexible schedule, ideally Monday – Friday, 8 am – 5 pm, with 4 days on-site and 1 day remote. While primarily supporting our Dedham office, the CHW may need to commute to another APP practice within a reasonable distance to provide support.

The CHW will work closely with patients, families, and community resource agencies to promote and maintain good health. This includes providing education, support, and outreach services to help community members achieve their health goals. Areas of focus may include mental health, medication management, nutrition, healthcare system navigation, resource access (food & housing), substance use, and other health behaviors. The CHW works under the direction of a healthcare professional to deliver preventive care and health education to the community.

Essential Functions:

• Conduct community outreach to engage individuals and assess their health needs.
• Provide individual and group health education and coaching to community members.
• Assist community members in navigating the healthcare system and refer them to appropriate services.
• Perform basic health screenings and assessments to identify health risks and provide suitable interventions.
• Help develop health promotion programs and activities that address community health needs.
• Collect data and maintain accurate records of outreach activities and interventions.
• Attend meetings and training related to community health promotion and education.

Due to the hybrid nature of the role, we ensure that our employees receive the required technology and training to be proficient and independently productive in all job responsibilities regardless of work location. For the remote workdays, employees are responsible for designating a workspace within the remote work location that is private, safe, ergonomic, and free from distractions for all hours worked.

 

Qualifications

Required:

High School Diploma or Equivalent

 

Additional Job Details (if applicable)

Preferred education/ experience

Associates Degree or Bachelors Degree Related Field of Study preferred

Experience in community outreach, health education, doctor's office, or related field 0-1 year preferred

Knowledge, Skills, and Abilities

Strong communication and interpersonal skills, with the ability to interact effectively with diverse populations.

Demonstrated ability to work effectively and provide advocacy for racially and ethnically diverse populations and communities preferred.

Ability to work independently and as part of a team.

Basic computer skills, including Microsoft Office and database management.

Bilingual skills preferred.

 

Remote Type

Hybrid

 

Work Location

399 Revolution Drive

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

EEO Statement:

Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.