At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleCommunity Liaison - Center for Connected Care

                        

LocationAkron

                    

FacilityAkron General Medical Center

                     

DepartmentInfusion Pharmacy-Center for Connected Care

                      

Job CodeT98373

                     

ShiftDays

                       

Schedule9:00am-5:30pm

                       

Job Summary

                         

Job Details

Community Liaison – Center for Connected Care 

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Cleveland Clinic is recognized as one of the top hospitals in the nation. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.  

Community Liaisons caregivers concentrate their efforts on being exceptional communicators, assisting patients with transitions of care. In this role, you will also manage communications with care managers and post-acute care service providers and recommend marketing strategies based on customer relationships and trend data. 

A caregiver in this position works from 9:00AM – 5:30PM. 

A caregiver who excels in this role will:  

Identify appropriate referral sources and build positive business relationships. Provide education about Cleveland Clinic homecare services to the referral source and to patients. Meet/exceed established referral goals.   Facilitate accurate and timely completion of required documentation.  Serve as the primary contact for the referral source and ensure a positive ongoing relationship between the referral source and Cleveland Clinic homecare. Analyze referral source data, monitor the local market and the competition and work with the marketing team to develop collateral. 

Minimum qualifications for the ideal future caregiver include:  

High School Diploma or GED Valid Ohio Driver’s License (DL) and proof of Automobile Insurance coverage of $100,000/$300,000 

Preferred qualifications for the ideal future caregiver include:  

Bachelor’s Degree in Business, Marketing, Communications, Health Education or related field Previous Healthcare or marketing experience 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

Manual dexterity to operate office equipmentSome periods of sitting, standing, and the ability to walk to various locations throughout the community to attend meetingsNormal or corrected vision to clearly communicate verbally by phone or in personAbility to lift at least 20 pounds

Personal Protective Equipment:

Follow standard precautions using personal protective equipment as required

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities