Company Description

Ubisoft’s 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.

Job Description

Ubisoft Abu Dhabi is seeking a Community Management Intern who would assist in creating content, monitors and moderates our forums and various Social Media channels as well as helping towards general community management and customer support tasks for our games. The Community Management Intern would learn the Live Operations of a game and contribute to the team where required.

What you’ll do:

Engage with the community in our games, forums, Discord and on Social MediaMonitor and moderate our games, forums, Discord- and Social Media channelsAnswer players queries in a clear and concise mannerEnsure customer feedback is communicated and answered to via proper channelsHelp to collate and analyse customer feedback on various channelsAssist in planning and executing engagement events for the communityAssist in creating content for our Social Media channelsAssist in creating and sending community reportsAssist in planning, script writing, hosting, and executing Twitch LivestreamsFollow up on store reviews and reply to themKnow the games inside out to ensure all players queries are addressed appropriately

Qualifications

What you bring:

Avid social / mobile games playerKeen interest in industry and market trendsGood knowledge of the video game industryGood knowledge & practice of social networking sitesOutstanding customer service skillsShould be native or fluent in English (especially written)Excellent verbal and written communication skillsA passion for creating or playing games and experience with social games are preferable.Previous experience in Community Management or Customer Support is a plusPC player is a plus

Qualifications:

A Bachelor’s degree or any other relevant training or equivalentLocated in the Emirate of Abu Dhabi

Additional Information

Ubisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age or disability status