OVERVIEW

Community Managers are responsible for the operation and profitability of the community. They serve as the point of the contact for residents and are on-call 24 hours. Community Managers handle everything from administrative duties, marketing, leasing and sales of new and pre-owned homes to property maintenance, budgeting, performance management, and resident relations.

JOB DUTIESCoordinates team member selection and development and ensures team members comply with appropriate policies and procedures.Adheres to Suns Timekeeping Policy by reviewing, verifying accuracy, approving and submitting direct report(s) time recorded.Partners with Team Relations on team member counseling and recommendation of termination when appropriate.Conducts team member performance reviews and recommends compensation adjustments.Markets models, pre-owned & brokered homes for sale; prepares documents to list and sell homesManages the rent collection process including collecting, posting, and depositing income from leasing of rental sites and homes, as well as collecting on delinquent debtsHandles delinquencies & approves eviction proceedings while adhering to Suns policiesMonitors, codes, and approves all invoices for operating expenses & sales related costsResolves complaints and responds to issues in a timely manner; offers solutions consistent with guidelinesManages LPPs, including repairs, leasing, sales, refurbishments, re-leasing, closing, and follow-up on service requestsEnsures compliance with federal, state, and local agencies that regulate fair housing laws and community operationsReviews and approves/denies residency applicationsInitiates lease renewals and rent increase letters, ensuring timely distributionConsults with RVP to determine the best course of action in the event a situation does not have an established guidelineInspects and recommends purchase and renovation of used/repossessed homesPrepares sites for Sun Homes models; coordinates with maintenance to ensure vacant sites are prepared for move-insHandles emergencies that arise onsite, ensuring adherence to standard proceduresEnsures compliance of safety policies; completes incident reports in a timely mannerEnsures that community appearance is maintained to Suns curb appeal standardsAssists with preparation of budgets; provides accurate data to assist in CapEx and expansion needsReports deficiencies that would adversely affect the operation of the communityReviews and compiles property accounting reports for the Accounting teamAll other duties as assigned

REQUIREMENTS High School Diploma or GED (Required) Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred)2 years property management experience, including 2 years of supervisory experience6 months prior sales and leasing experience6 months previous experience using NetSuiteGeneral knowledge of maintenanceDemonstrated leadership abilitiesStrong organizational skillsExcellent verbal and written communication skillsSolid negotiation skillsAbility to thrive in a fast-paced environmentWorking knowledge of basic accounting principlesThorough knowledge of federal, state and local laws pertaining to fair housing and employment lawIntermediate computer proficiency, including the ability to use the Microsoft Office Suite, email and internetFlexibility to respond to community needs during non-business hoursAbility to live on-site within the community (housing provided)

REWARDING BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family Comprehensive Dental Plan Vision Plan  Voluntary Health and Dependent Care Reimbursement Accounts Life and Accidental Death and Dismemberment Insurance Short and Long-Term Disability Coverage 401(k) Plan with Sun matching contribution Paid Parental Leave Employee Assistance Program Identity Theft Insurance Legal Assistance Plan Pet Insurance Tuition Reimbursement program providing financial support to team members who further their formal education Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty