Responsibilities This Community Manager position will assist with coverage for our Dallas area portfolios with communities located in North Dallas, Irving, Carrollton, and Lewisville. The position will begin at Townhomes of Bent Tree, a 264 unit community, through October and then will float as needed. Are you interested in working for an owner/operator? Are you a pro at bringing apartments and people together? Do you always go the extra mile? Are you a motivated team player? If so, we are looking for you to join our team as a Community Manager! WHY YOU’LL LOVE IT HERE Lots of paid time off (19+ days!) – we value your life outside of work. Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs. Mental health resources, such as counseling, are available to our team members. Fertility benefits – such as surrogacy, adoption assistance and more! Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world! Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available. …and so much more! WHAT YOU’LL BE DOING AS A COMMUNITY MANAGER You’ll be at the heart of our business – the face of Related Management Company (RMC) for residents, employees, and agency partners Show your team the way toward meeting business objectives: ensuring your property meets budgeted profitability and is in compliance with all regulations. Help your team flourish through coaching and development, helping them achieve their professional goals while tracking toward your own. Set annual property budget in partnership with Regional Manager. Develop and execute SMART action plans to improve property revenue and minimize controllable expenses; ensure property performs at or exceeding annual budget. Lead consistent team communication and host team meetings to align toward business goals. Manage resident relations and requests, including conflict resolution, while maintaining a strong sense of community. Oversee and provide guidance to maintenance staff; manage invoice and payment processing. Partner with property support teams (e.g., Compliance, HR, Facilities) to address concerns and for assistance as needed to advance the business. COMPENSATION 70,000 - 75,000 / year plus annual performance based bonus Qualifications WHO WE ARE LOOKING FOR Experienced Customer Service Pro - You have at least 2 years experience as an on-site Manager in the multifamily industry. You enjoy fostering long-lasting relationships with your clients and your team by providing an excellent customer experience. Certified Professional – You are a Certified Apartment Manager, Accredited Apartment Manager, or ARM (bonus points for this, but not required!) Number Lover – You are familiar with reading financial performance and budget worksheets Naturally Inquisitive – You are always on the lookout for better solutions Strong Communicator - you clearly express your thoughts in conversation and listen actively Opportunity Finder – You add value by solving for the root cause of the issue with the optimal outcome in mind Extremely Reliable – You are known for being extremely reliable and accountable for your deliverables! Experience with Yardi, Ariba or Hubble (or similar software program) Demonstrate leadership skills and employee management of 8+ people. A BIT ABOUT US We call ourselves Related Management Company, and our market-rate conventional portfolio is focused on value-added assets that we revive and breathe new life into. Our goal is to make a real difference to move our communities forward and enrich people’s lives. Our team-centric approach emphasizes a dedication to serving our customers with excellence in all we do. Here you will find a high-energy work environment that balances individual success along with the joy of winning as a team. We all come from different backgrounds, and believe diversity of thought is how the best ideas are born. Our goal is for you to bring your authentic self to work each and every day. We have great things to accomplish – are you ready to join us? #RMC #MKTTX #LI-BT2 Overview Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers – RMC operates hundreds of properties in 22 states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes affordable, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we’ve been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher. At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you’re encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, and employee engagement, and investing in leadership development to continuously improve the employee experience. Related values diversity in backgrounds and experiences. We are proud to be an equal opportunity employer and are deliberate about the team and culture we are building. We aim to ensure competitive total compensation that is commensurate with experience, workplace geography, and market standards. Related is an Equal Opportunity Employer For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://www.related.com/privacy-policy