Responsible for providing leadership, oversight, direction, alignment, and standardization for Pharmacy Community Care Services. Implements strategic and operational initiatives including new services/programs, revenue enhancement, expense reduction, managed care utilization systems, and strategies. Responsible for ensuring performance excellence in terms of quality, safety, service, affordability, and technology. Oversees drug utilization management efforts; manages the pharmaceutical supply chain; and is responsible for the financial operations.POSITION PURPOSE
The Pharmacy Leader (PL) is a licensed registered pharmacist accountable for leading, managing and advancing people, processes and / or programs that support direct or indirect patient care. The PL promotes and advocates for patients, pharmacists / colleagues and the practice of pharmacy across community (retail) pharmacy locations, specialty pharmacies, long-term care pharmacy, and prescription delivery services.
Responsible for providing leadership, oversight, direction, alignment, and standardization for Pharmacy Community Care Services. Implements strategic and operational initiatives including new services/programs, revenue enhancement, expense reduction, managed care utilization systems, and strategies. Responsible for ensuring performance excellence in terms of quality, safety, service, affordability, and technology. Oversees drug utilization management efforts; manages the pharmaceutical supply chain; and is responsible for the financial operations.
ESSENTIAL FUNCTIONSLeadership - Provides leadership & retains accountability for delegation, choices, decisions, and outcomes. Directs alignment and standardization for Pharmacy operations across the continuum of care to provide high-quality, cost-effective patient care in accordance with professional standards, regulatory and licensing agency policies, and federal and state laws related to the practice of Pharmacy. Acts independently and appropriately within license, scope of knowledge and experience in practice area. Exhibits agility and willingness to take on new and additional responsibilities. Embraces new ideas and cultural differences while managing competing priorities.
Goals – Provides guidance with executive leaders, medical staff, and healthcare team to develop strategy, goals, objectives, and operational standards to ensure services and priority alignment. Responsible for the successful achievement of strategic objectives and goals and optimizing resources to achieve the desired outcomes.
Quality and Compliance- Creates and promotes a culture based on the principles of continuous quality improvement. Establishes standards and provides oversight for monitoring quality assurance activities and issues. Identifies opportunities and creates corrective action plans to improve operational effectiveness.
Finance - Ensures appropriate operational and capital budgets are prepared for Pharmacy related services. Influences effective, judicious, and financially responsible use of resources. Collaborates in identifying analytics and metrics to demonstrate baseline and performance improvement targets. Monitors key performance indicators (KPIs), drives tactics, and implements actions plans.
Pharmacy Operations – Responsible for medication safety measures and efficient operational processes. Initiates and supports business development and revenue integrity activities. Ensures compliance with the 340B program regulations, recommends opportunities, promotes community benefit, and optimizes contracting. Optimally utilizes and integrates technology and centralized support services.
Clinical – Develops Clinical Pharmacy services, staff development program and education activities. Communicates appropriate medication use recommendations to appropriate committees and aligns with System guidance. Oversees evaluation of drug products, medication utilization and therapeutic alternatives. Consults with the medical staff regarding the appropriate utilization of drugs and influences prescribing to deliver quality, cost effective patient care.
Professional Development – Responsible for training, education, coaching, and assessment of pharmacist competencies. Participates in own professional development by maintaining required competencies, licenses, and certifications, identifying learning needs and seeking appropriate assistance or educational offerings. Creates a work climate that empowers colleagues and values colleagues’ contributions.
Procurement – Directs Pharmacy procurement activities including purchasing, receiving, storing, distribution, inventory, compounding and dispensing of pharmaceuticals, and investigational drugs. Optimizes procurement and distribution processes and develops/implements innovative means to improve efficiencies, reduce waste and maximize financial contribution. Analyzes vendor contracts, participates in negotiations as appropriate, and monitors contract compliance.
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
FUNTIONAL ROLEProvides operations and/or optimization leadership focus; Directs clinical specialty (patient-facing) department(s)/area(s) or specialty non-clinical (non-patient facing) department(s)/area(s); May provide leadership and direction through managers; Balances between staff leadership, broader organizational direction & administration; Accountable for the performance, regulatory readiness, and results of a single large, strategic area/related disciplines or multiple medium-sized departments/areas/clinics in a medium to large-sized single functional domain within a limited geography.
MINIMUM QUALIFICATIONS
Education: Bachelor’s Degree in Pharmacy is required. Advanced or Master’s degree preferred (e.g., PharmD, MBA)
Experience: Minimum of seven (7) years’ experience as a pharmacist. Minimum three (3) years of pharmacy management experience. Management within a health-system required.
Licensure: Current pharmacist state licensure where employed. Obtain state licensure in practice/employment within 120 days of hire.
REQUIRED SKILLS AND ABILITIESProven leadership skills in relationship to motivating and empowering staff. Preferred experience working in an organization of comparable size and complexity, preferably in healthcare.
Written and verbal communication skills to interpret and/or discuss technical or sensitive information with internal and external customers. Discretion in deciding what and how to communicate. Oral presentation skills to maximize the impact of thoughts transmitted.
Organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful due to time constraints.
Knowledge of current trends and developments in the Pharmacy practice and changing hospital and health care environment.
Strong analytical and cognitive skills necessary to prepare operating budgets and interpret financial trends, define system problems, develop alternatives, and implement new procedures that are cost effective and continuously improve quality.
Critical thinking skills ad ability to develop innovative programs and strategies to effectively respond to a rapidly changing health care environment.
Ability to apply continuous quality improvement principles to define system problems, develop alternatives, implement solutions, and measure the outcome.
Working knowledge of Microsoft office products, including word, Excel, PowerPoint and other graphics or presentation software.
Must be comfortable operating in a collaborative, shared leadership environment.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONSMust be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.
This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. This position may require potentially prolonged periods of continued walking, standing, stooping, sitting, bending, pulling, and pushing.
Must possess the ability to comply with Trinity Health policies and procedures.
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.