GENERAL SUMMARY: The Community Recovery Coach is an integral part of the team that is designated to conduct outreach and engagement to survivors of an opioid overdose after discharge and referral from the emergency department. This individual provides non-clinical services intended to aid patients in establishing recovery and reducing the risk associated with a subsequent overdose. The Overdose Survivor’s Outreach Project (OSOP) Community Recovery Coach will assist in completing referrals to recovery support and substance use treatment services as well as developing service plans to promote successful linkage to referred services. Services will primarily be provided in the in the community, however the Coach may meet patients in the ED to assure successful continuity in care. PRINCIPLE DUTIES AND RESPONSIBILITIES: 1. Conducts street outreach to locate and engage with referred OSOP patients from hospital emergency departments. 2. Conducts screenings to understand the patient’s history of drug and/or alcohol use, treatment history, social service and other recovery support needs and motivation to change behavior. 3. Facilitates patient’s readiness for change and uses motivational interviewing techniques and other communication skills to support and encourage the patient to plan for reduction or elimination of drug and alcohol use. 4. Assists patients in setting personal recovery goals. 5. Works with healthcare team and patient to identify community supports and treatment services to promote recovery. 6. Supports patients and families to understand how to access community resources. 7. Assists patients in linking to community supports and treatment services, including helping secure transportation and other resources. 8. Acts as a peer support after patient is discharged from the hospital. This involves face-to-face and phone engagement with patients in various community settings. 9. Provides family members with recovery support materials. 10.Provides education on risks of overdose and assures that patient and significant others have naloxone and are trained to use. 11.Completes required reports and other necessary documentation accurately. 12.Demonstrates competencies for position within the first 90 days of employment. 13.Satisfactorily meets requirements of position during periodic and annual evaluations. EDUCATION/EXPERIENCE REQUIRED: · High school diploma or G.E.D. required. · Must be able to read, interpret documents and write routine reports. · Basic computer skills required. · Four years of personal recovery and sustained abstinence from alcohol and/or drug use required. · Must possess excellent listening, verbal and written communication skills. · Demonstrated ability to work with detailed information. · Strong interpersonal skills in order to effectively communicate with patients and health professionals. · Must be able to demonstrate patience and tact when dealing with patients, families, and other staff, to integrate Continuous Quality Improvement principles for service and organization work improvements. · Ability to work with people of all social, economic, and cultural backgrounds; be flexible, open-minded and adaptable to change, to develop collaborative relationships with physicians, families, patients, interdisciplinary team and other community agencies. · Must have a willingness to learn and acquire new skills Additional Information + Organization: Henry Ford Hospital - Detroit Main Campus + Department: Emergency Rm Nursing Staff + Shift: Evening Job + Union Code: Not Applicable Additional Details This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above. Overview Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers . Benefits The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.