Rocky Mount, NC, 27803, USA
82 days ago
Community Relations Representative - Rocky Mount
**ACCOUNT EXECUTIVE HOSPICE SALES** **Special consideration for applicants who currently live in & commutable to Wake / Franklin / Granville / Vance / Warren County, North Carolina** **JOB PURPOSE:** A sales professional whose primary function is to develop early and appropriate referrals by creating and sustaining business partnerships with referral sources. **KEY RESPONSIBILITIES:** • Demonstration of the principles of the sales process in a health care environment. • Ability to manage a territory, to conduct sales calls and presentations, and to generate referrals by building long term business relationships. • Ability to develop clinical knowledge base to support sales activities. • Ability to effectively communicate both verbally and in writing with the different disciplines in the health care field. • Reliable and appropriate transportation required. • Ability to identify and develop new referral sources. • Develop, implement and evaluate quarterly and annual territory plans, strategies and actions to achieve negotiated goals. • Develop business relationships by making effective sales contacts and presentations. • Maintain professional and clinical competence. • Build relationships with the United Home Care staff teams to ensure the establishment of effective communication with referral sources and the staff teams. • Performs other duties as required by supervisor. • Analyze territory, establish sales goals, and write sales plan. • Identify territory assumptions which may influence the achievement of sales goals. • Identify key referring physicians. • Identify key referring personnel in hospital, nursing homes, and managed care operations. • Identify existing relationships with competitive Home Care organizations, hospitals, nursing homes and physicians. • Determine vulnerabilities of competitive relationships and set targets. • Identify case management, HMO, PPO, insurance companies and other payer referral sources. • Obtain input from Administrator & staff team regarding plan development and implementation. • Develop specialty markets and plan of action. • Communicate written plan to Executive Director of Sales and Community Relations development Coordinator. • Monitor, evaluate and adjust the plan as needed. • Evaluate performance against the plan. • Complete and submit activity reports as requested by Community Relations Development Coordinator. • Develop plan for accounts management with input from staff teams. • Establish objectives for each call and evaluate results. • Implement strategies and actions which include effective sales calls, presentations, and use of collateral materials. • Coordinate efforts with Administrator. • Support and participate in promotional activities. • Personally contact old and new referral sources. • Plan daily activities to effectively and efficiently manage time and maximize productivity. • Complete call reports. • Involve management when necessary. • Document and report complaints and service related issues. • Read clinical journals. Read sales and professional journals. Read internal information, policies, publications, bulletins, etc. • Attend relevant meetings and events in the community & United Home Care Office. • Join and participate in appropriate organizations and associations. • Assess training needs with Community Relations Development Coordinator and develop a written plan to enhance knowledge and skills. • Implement, modify and evaluate the written plan for self-development. To apply please email Britany.Kerr@pruitthealth.com **MINIMUM EDUCATION REQUIRED:** Bachelor degree, preferred **MINIMUM EXPERIENCE REQUIRED:** Five (5) years’ experience in Healthcare Sales/Marketing or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. **ADDITIONAL QUALIFICATIONS: (Preferred qualifications)** • Attendance – must maintain timely, regular attendance. • Punctuality. • Professional appearance. • Communicates well with patients/residents/clients and family members providing warm and friendly greeting and an approachable attitude to families, visitors, patients/residents/clients and responds to expressed concerns while displaying a helpful, caring demeanor. Answers questions when appropriate in a professional manner. **KNOWLEDGE, SKILLS, ABILITIES:** • Participate in center/agency surveys (Licensure / JCAHO) and any subsequently required reports. • Attend and participate in continuing educational programs to keep abreast of changes in your field as well as to maintain current license/certification, as required. • Attend and participate in mandatory inservices. • Honor patients/residents’ rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints. • Comply with corporate compliance program. • Report job-related functions/tasks that involve occupational hazards including exposure to blood and body fluids and others as necessary. • Follow established safety regulations, to include fire protection & prevention, smoking regulations, infection control, etc. • Follow established safety procedures when performing tasks and/or working with equipment. • Perform other related duties as necessary and as directed by supervisor. **Family Makes Us Stronger.** Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference. We are eager to connect with you! **_Apply Now_** to get started at PruittHealth! _As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status._
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