At Thresholds, we believe in meeting people where they’re at – in their environment and on their journey to recovery. Community Support Specialists (CSS) provide mental health and substance use treatment support where it makes the most impact – in a person’s community.

Working as a Community Support Specialist is a unique learning opportunity. Through care planning, you will be an integral part of a client’s growth and recovery. You will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will help clients strengthen daily living skills as you drive them to doctors’ appointments, to benefits offices, or to the grocery store. Each day will be a little bit different, requiring you to adapt to your client’s schedule, needs, and treatment plan.

The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization.

To succeed in this role, you need:

Passion for mental health advocacy Effective communication and relationship-building skills Good writing skills Strong time management and organization To be at least 21 years old A valid driver’s license, current car insurance, and daily access to your own car Willingness to provide transportation to clients Monday thru Friday Availability

Many education and experience paths are eligible for this role:

High school diploma or GED certificate and 5 years of supervised clinical experience Bachelor’s degree in Psychology, Social Work, or related field Bachelor’s degree in an unrelated field and 2 years of supervised clinical experience Master’s degree in Psychology, Social Work, or related field

 

What sets Thresholds apart: 

Competitive Pay - $46,280.00 -  $56,500.00 annually Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation) Dental insurance, vision insurance, choice of 4 medical insurance plans 403(b) retirement plan with 3% employer match  Robust employee assistance program (EAP) Mileage reimbursement  Cell phone reimbursement (up to $50/month) Public service loan forgiveness  Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)  Reimbursement for professional licensure and license renewal

Thresholds is a mission-driven agency with a deep commitment to diversity, equity, and inclusion. We foster an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more. 

As a leader in mental health and substance use services, we pride ourselves in being recognized as a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, in the category of companies with more than 1,000 employees.