Ensures that both new and existing customer complaints are handled effectively. Resolves more complex complaints escalated by customer contact center staff. Performs routine assignments in the entry level to a professional job progression. Requires a college or university degree or the equivalent work experience that provides exposure to fundamental theories, principles and concepts. Receives instruction, guidance and direction from others.

Qualifications:

Bachelor's Degree HolderAbove average communication skillsHas BPO experience

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