At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.

The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

DUAL North America, Inc. is seeking a

Reports to: Claims Manager

Travel: 0-10%

Work Environment: Remote

Salary Range: $130,000- $165,000

About the role:
DUAL North America, Inc. is seeking a Complex Casualty Examiner to join its subsidiary Align Claims. This position requires a minimum of 10 years of claims handling experience handling high exposure bodily injury and property damage general liability claims involving complex coverage and risk transfer issues.  This is a remote role.  

Essential Functions:

Make initial contacts with interest parties

Evaluate and resolve third-party  bodily injury and property damage claims

Analyze coverage and draft coverage position letters as needed

Conduct liability investigations

Comply with DOI regulations

Assign defense counsel and communicate regularly to formulate an agreed upon litigation plan and legal budget on cases that go into litigation

Coordinate the retention of experts, subject to an agreed upon budget

Establish timely indemnity and expense reserves based on an exposure analysis that is documented in the claim file, revisiting reserve adequacy on a continual basis

Submit authority requests on cases above authority

Authority requests will typically involve a comprehensive report outlining all critical issues that formulate the basis for the authority request, as well as a verbal roundtable presentation/conference call

Travel to attend mediations, settlements conferences and trials on appropriate cases

Keep current on key changes in case law and industry trends

Assist underwriting and other business partners

Job Requirements (education, experience, skills):

Bachelor’s degree or equivalent experience required.

Professional designations (CPCU, AIC, SCLA) are a plus

10 + years of overall claims experience required

Must be licensed or have the ability to become licensed in all required states

Strong written and verbal communication skills

If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team.

What we offer:
A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

EEO Statement:
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.