As Senior Sales Manager for The Complexed Hiltons of Chicago, you would be responsible for developing market segments and soliciting new customers to purchase food, beverage, guestrooms, and utilize event facilities in the hotel's continuing effort to deliver outstanding guest service and financial profitability. The ideal candidate will have 2+ years of hotel group sales experience, be a team player with excellent written and oral communication skills comfortable soliciting new business and fostering long term client relationships.

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Our fun, collaborative team represents three iconic hotels in the heart of downtown Chicago;  The Palmer House, The Hilton Chicago, and The Drake.  We boast beautiful ballrooms and copious breakout spaces perfect for everything from grand conferences to small meetings.  Come join our Team and grow your hospitality career with HILTON!

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Requirements:

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2+ years of hotel sales experience

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Excellent communication skills

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Proficient with Microsoft Word, Excel, Outlook, PowerPoint

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Assets:

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Hilton experience

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Delphi/FDC experience

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What will I be doing?

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Increase qualified group booking volume by developing key relationships with new accounts and growing production with assigned existing accounts.  

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Essential Job Functions:

\n\n\n\tRespond to sales inquiries from potential customers seeking sleeping rooms, meeting space, food and beverage services, etc.\n\tMethodically solicit potential clients for future business on an on-going basis.\n\tEstablish and maintain visibility with accounts.\n\tDetermine rates, prepare proposals, negotiate contracts, and analyze lost business.\n\tPlan and execute site inspections as required.  \n\tMeet and exceed monthly, quarterly, and annual group sales goals.\n\tConduct outside sales calls and polished presentations to local companies and schools.\n\tAttend hotel and industry related functions and tradeshows.\n\tEntertain potential and existing clientele to develop and maintain relationships.\n\n\n

Supportive Functions:

\n\n\n\tCommunicate clearly and accurately (verbally or non-verbally) in a pleasant manner.\n\tShow competence by completing job responsibilities effectively and efficiently.\n\tDemonstrate an ability to follow a prescribed sequence of service with each encounter.\n\tTake initiative, be willing to assume responsibility for exceeding guests’ expectations.\n

What are we looking for?

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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

 

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In addition, we look for the demonstration of the following key attributes:

\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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What benefits will I receive?

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The annual salary for this role starts at $75,000 or more and is based on applicable and specialized experience and location.

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Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide’s Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.

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