The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

As a Program Strategy Analyst within the GFC&CP Strategic Partnerships & Program Strategy team, you will partner with stakeholders to conduct Anti-Money Laundering (AML) and Brand Risk Management (BRM) program analysis and evaluation to help define the overall strategy of these programs, including operational readiness, support best-in-class compliance investigations, and enable business growth through scalability, efficiency, and automation. A critical aspect of this role is to align, coordinate, and collaborate closely with Program Leaders, Investigations Leaders, Second Line of Defense (SLOD) Policy Leaders and regional MLROs, Compliance Technology Strategy Team, and other GFCCP stakeholders to advance programmatic success of Suspicious Activity Reporting (SAR), Brand Risk Management (BRM), and Due Diligence (DD) programs, globally. This role requires a highly capable, resilient, and high achieving candidate who can thrive in high-paced, high-demand situations to achieve innovative solutions. 

Job Description:

PayPal is committed to combating Money Laundering, Terrorism Financing (TF), and related financial crimes around the world. The Global Financial Crimes & Consumer Protection (GFC&CP) organization is comprised of specialized teams dedicated to developing and implementing effective policies, advanced analytics, and thorough investigative processes that consider the risks posed by PayPal’s products, customers, transaction volumes, and jurisdictions in which PayPal operates.

As a Program Strategy Analyst within the GFC&CP Strategic Partnerships & Program Strategy team, you will partner with stakeholders to conduct Anti-Money Laundering (AML) and Brand Risk Management (BRM) program analysis and evaluation to help define the overall strategy of these programs, including operational readiness, support best-in-class compliance investigations, and enable business growth through scalability, efficiency, and automation. A critical aspect of this role is to align, coordinate, and collaborate closely with Program Leaders, Investigations Leaders, Second Line of Defense (SLOD) Policy Leaders and regional MLROs, Compliance Technology Strategy Team, and other GFCCP stakeholders to advance programmatic success of Suspicious Activity Reporting (SAR), Brand Risk Management (BRM), and Due Diligence (DD) programs, globally. This role requires a highly capable, resilient, and high achieving candidate who can thrive in high-paced, high-demand situations to achieve innovative solutions. 

Responsibilities:

Conduct analysis, evaluation, and management necessary to develop and drive the implementation of current and future state strategy across AML, BRM and Due Diligence programs.Drive strategic program enhancements such as Service Level Agreement (SLA) definitions, routing and servicing strategies across operational teams, identification and evaluation of ineffective legacy processes causing unnecessary customer friction, with the goal to improve the efficiency and effectiveness of the overall compliance programPartner with SLOD and the Strategic Partnerships team as part of the intake process for Regulatory requests, Internal and External Audit exams, Bank Partner & Merchant requests, to help operationalize these requests and assist with identification of the most optimal way of responding to the requests.Partner with the Product Enablement team as part of the Product Change Review process to identify impacts of new or modified products and features to the various aspects of the overall program including Investigation processes, tools and technology, monitoring and detections program, as well as overall policy and risk-appetite based decisions.Provide support to Investigations teams to ensure operational readiness for changes to the programs including coordination with investigations leaders leading up to the launch, partnering with Learning, Development and Guidance (LD&G) teams to prepare SOP and Training updates, and working with workforce planning team to ensure operational capacity considerations have been factored before go-live of new or enhanced processes, technology solutions or detection controlMaintain knowledge on current and emerging specific developments/trends of regulatory and business initiatives to incorporate proactive planning into roadmaps and future initiatives within functional area. Proactively identify issues/conflicts that may impede portfolio execution; engage stakeholders to evaluate issues, drive resolution, and enable successful outcomes.Partner with stakeholders and business units to contribute to the development of strategy, detailed program plans, roadmap prioritization, and areas for refinement to enable continual functional area evolution.Assist Senior Leader team in translating broader progam strategy goals into tactical execution plans.Assist in the development of functional area KPIs, business requirements, presentation materials, and outcomes.Proactively work to resolve potential conflicts, issues, and risks within functional area of responsibility.

Qualifications / Competencies:

3-5 years of experience in financial crime risk managementDemonstrated ability to combine strategic thinking with project leadership, analytical rigor, and problem-solving skills.Ability to develop business case analyses, high-level business requirements, and/or one-pagers to advance CI initiatives.Experienced in building and maintain strong working relationships with people from different backgrounds; comfortable communicating and interacting with Senior Leaders across GFCCP.Capable of performing and delivering in high-paced, high demand situations and sourcing innovative solutions to complex problems. Willingness to work cross-functionally across multiple workstreams and regions to achieve programmatic success. Possess strong leadership, organization, and time management skillProficiency using MS Office tools, especially using Excel to analyze large data sets to identify gaps and trending

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.