Compliance Manager
POAH Communities
Compliance Manager ABOUT US
POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.
See our employees in action and how you can contribute to the mission!
ABOUT THE ROLE
We are seeking a highly skilled and experienced Compliance Manager for Hawthorne Place Apartments. The Compliance Manager will provide oversight and quality assurance to the rental subsidy programs. Hawthorne Place Apartments, the largest affordable housing community in Missouri, comprises 128 buildings and 745 apartments that are home to over 2,000 residents. Hawthorne Place offers much needed stability and rental subsidies to many families whose collective households have hundreds of children.
Hawthorne Place Apartments: https://www.poah.org/property/missouri/hawthorne-place-apartments
ABOUT YOUR IMPACT Respond to inquiries from residents, applicants, guests, vendors, and employees, and escalate as appropriate Review tenant files for completeness and accuracy Review Initial, Move-In, and Annual certifications for accuracy and completeness Work with leasing and occupancy staff to address any file issues or shortcomings Track resident annual certification dates to ensure timely completion Work patiently, professionally and cooperatively with residents and staff to provide high quality customer service based on immediate needs Assist with training and support for other employees at their site(s) who perform task which require compliance oversight Remain current on new regulations, law and technology and changes to the multifamily housing programs we use in the areas of compliance and subsidy administration and communication tools/protocol Maintain proper confidentiality when handling sensitive matters Prepare reporting from Yardi and PI Complete other related tasks as assigned
ABOUT YOU Minimum of 6 years of experience in affordable housing program and compliance support or other related fields College degree preferred Tax Credit Specialist, Certified Occupancy Specialist, or similar professional designation\ Familiarity with Yardi software or similar property management software preferred Excellent communication skills, both oral and written Expert knowledge of HUD regulations, forms, inspection criteria and processes Strong organizational skills with a keen ability to prioritize competing deadlines Ability to monitor own work to ensure quality and accuracy Excellent customer service skills Proficiency in Microsoft Word, Excel, and Outlook BENEFITS AT POAH COMMUNITIES
POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package: Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually. Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting Incentives: Employee referral bonus, suggestion rewards, employee recognition programming Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.
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POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.
See our employees in action and how you can contribute to the mission!
ABOUT THE ROLE
We are seeking a highly skilled and experienced Compliance Manager for Hawthorne Place Apartments. The Compliance Manager will provide oversight and quality assurance to the rental subsidy programs. Hawthorne Place Apartments, the largest affordable housing community in Missouri, comprises 128 buildings and 745 apartments that are home to over 2,000 residents. Hawthorne Place offers much needed stability and rental subsidies to many families whose collective households have hundreds of children.
Hawthorne Place Apartments: https://www.poah.org/property/missouri/hawthorne-place-apartments
ABOUT YOUR IMPACT Respond to inquiries from residents, applicants, guests, vendors, and employees, and escalate as appropriate Review tenant files for completeness and accuracy Review Initial, Move-In, and Annual certifications for accuracy and completeness Work with leasing and occupancy staff to address any file issues or shortcomings Track resident annual certification dates to ensure timely completion Work patiently, professionally and cooperatively with residents and staff to provide high quality customer service based on immediate needs Assist with training and support for other employees at their site(s) who perform task which require compliance oversight Remain current on new regulations, law and technology and changes to the multifamily housing programs we use in the areas of compliance and subsidy administration and communication tools/protocol Maintain proper confidentiality when handling sensitive matters Prepare reporting from Yardi and PI Complete other related tasks as assigned
ABOUT YOU Minimum of 6 years of experience in affordable housing program and compliance support or other related fields College degree preferred Tax Credit Specialist, Certified Occupancy Specialist, or similar professional designation\ Familiarity with Yardi software or similar property management software preferred Excellent communication skills, both oral and written Expert knowledge of HUD regulations, forms, inspection criteria and processes Strong organizational skills with a keen ability to prioritize competing deadlines Ability to monitor own work to ensure quality and accuracy Excellent customer service skills Proficiency in Microsoft Word, Excel, and Outlook BENEFITS AT POAH COMMUNITIES
POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package: Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually. Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting Incentives: Employee referral bonus, suggestion rewards, employee recognition programming Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.
Stay connected with POAH and POAH Communities:
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