Job Description:

PURPOSE

The Compliance Manager plays a critical role in maintaining regulatory compliance across a diverse portfolio of affordable housing properties. This position ensures strict adherence to HUD, LIHTC, HOME, tax-exempt bond, and other affordable housing program requirements. The Compliance Manager serves as a subject matter expert, providing leadership, training, and guidance to property operations teams while fostering relationships with regulatory agencies and stakeholders.

ESSENTIAL FUNCTIONS

HUD Compliance Management: Lead and oversee compliance efforts for HUD-regulated properties, ensuring adherence to occupancy standards, income/rent limits, and utility allowances.MOR Oversight: Ensure timely submission and preparation for Management and Occupancy Reviews (MORs), addressing any findings and corrective actions.Data Submissions: Ensure timely and accurate monthly submission of TRACs data.Contract Renewals: Manage the HUD Contract Renewal Process, coordinating with corporate databases for renewal tracking.Internal Audits & Reviews: Conduct audits and pre-reviews of tenant files to ensure compliance with HUD and other applicable regulations.Acquisition Due Diligence: Perform due diligence and compliance checks for newly acquired properties.Policy Development: Collaborate with leadership to develop, update, and implement compliance policies and procedures.Training & Support: Partner with Learning and Development to create and deliver compliance training for property teams and corporate staff.Regulatory Updates: Monitor regulatory changes and communicate updates to relevant stakeholders.System Reviews: Review HUD compliance configurations in Yardi for accuracy, including income/rent limits and unit designations.EIV/NSPIRE Coordination: Serve as the EIV Coordinator and manage compliance via HUD’s Secure Systems and NSPIRE database.Subject Matter Expertise: Act as the HUD compliance expert and primary contact for internal and external support.Liaison with Agencies: Serve as the primary liaison with HUD, state agencies, and other regulatory bodies.Team Leadership: Lead and support compliance analysts, ensuring alignment with organizational goals.Special Projects: Lead or support special compliance initiatives, including policy reviews and software implementations.

EXPECTATIONS

Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem-solving methods.

Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences’ Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.

With respect to Resident Rights, ensures all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.

Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.JOB SPECIFICATION SHEET –Compliance Manager

Education:          Bachelor’s degree in business, public administration, or a related field preferred.

Certifications such as NCHM Certified Occupancy Specialist (COS), Spectrum Certified Credit Compliance Professional (C3P), or equivalent required (or must be obtained within 12 months). Advanced certifications (e.g., NAHB Housing Credit Certified Professional) strongly preferred.

Experience:        Minimum 5 years of experience in affordable housing compliance, including HUD-regulated programs, LIHTC, and tax-exempt bonds. Experience working with state housing finance agencies and familiarity with agency reporting requirements.

Travel:                  Occasional travel required (up to 20%), including visits to property sites, training sessions, and compliance reviews.

Skills:                    Comprehensive understanding of affordable housing regulations, including HUD, LIHTC, HOME, and tax-exempt bonds. Strong analytical, organizational, and decision-making skills. Exceptional verbal and written communication abilities to engage effectively with diverse teams. Ability to lead training sessions and explain complex compliance requirements in an accessible manner. Must have working knowledge of Windows, Microsoft Office Suite. Expertise in property management systems like Yardi, RealPage, or Boston Post.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.