At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

 

Are you ready for a rewarding career?

Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.

Come and join our community!

General Description

Support the compliance management program of Banco Popular through various compliance activities across multiple lines of business, retail branches, and operating departments.   

Essential Duties and Responsibilities Participate in and contribute to the execution of Compliance Management Program, ensuring alignment with Corporate Compliance Division and/or applicable strategic initiatives. Serve as a resource to business units, internal team members, and management providing a range of support and analysis on regulatory compliance requirements, issues, and/or best practices, including the provision of guidance in the design of new products or services, development and/or enhancement of processes and controls to effectively manage and mitigate compliance risks.   Recommend policy and/or action based on internal and external industry developments for area of responsibility. Serve as a single point of contact for the Customer Contact Center Division and as needed provide support to Retail & Commercial Deposit Products Division on all compliance related matters, Perform regulatory research in response to business unit compliance inquiries. Assist/support the business units on the implementation of new and amended laws and regulations. Support business with the identification and escalation of potential compliance issues requiring management attention and support resolution of same. Advise and consult on proposed new products, services, and initiatives regarding compliance obligations and corresponding compliance risks, and mitigating controls. Provide support with regulatory compliance examinations, and/or compliance audits or reviews. Review marketing materials, disclosures, and other customer communications subject to consumer protection regulations for compliance. Support the complaint process, including oversight of the responses to consumer complaints received directly from the regulatory agencies. Collaborate with business units to facilitate analysis of compliance complaints to determine root causes, trends, and planned remediation activities. Advise and support the business lines in the establishment and execution of action plans to address compliance deficiencies, findings, and/or recommendations of examiners, internal audits, and self-identified issues.   Provide support to management in the execution of the compliance training program, including reviewing proposed training materials, drafting training materials, and conducting training as needed. Provide thought leadership and subject matter expertise for compliance issues, including establishing and overseeing compliance strategy within his/her areas of focus/expertise. Employ a risk-based approach to compliance oversight within areas of focus. Proactively identifies and addresses compliance risks within such areas. Education Bachelor's Degree in Business Administration or related fieldsExperience

At least three to five years related experience performing relevant regulatory compliance functions in the banking industry, or its equivalent based in legal knowledge or experience. 

 

Other Qualifications Strong written, verbal, and interpersonal skills, including ability to communicate effectively with senior level management. Ability to consistently work independently and drive change within his/her areas of focus. Excellent project management and organization skills, including ability to handle multiple projects at the same time while attentive to details and effectively meeting aggressive deadlines. Outstanding analytical and highly developed critical thinking skills including the ability to analyze complex laws and regulations and relate those laws to compliance and/or operational procedures, company policies, and industry trends. Proficient in MS Office. Travel on occasion will be required. Values Passion for PeopleSucceed TogetherOwn Every MomentBuild the Future

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

 

If you have a disability and need assistance with the application process, please contact us asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

 

As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

 

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Popular is an Equal Opportunity Employer

Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.

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