Compliance Officer
Concentrix
Job Title:
Compliance Officer
Job Description
• Integrating Risk & Compliance considerations into relevant governance forums.
• Identify monitor and report operational risks and controls and related key indicators.
• Create action plans for any breakdown in the controls or in an event an incidents or near miss occurs.
• Ensure that compliance considerations are included in the identification and monitoring of risks on an ongoing basis.
• Periodic management attestation on the effective operation of the supplier’s risk and compliance policy and practices, this includes Annual Compliance attestation, annual contract checklist which are conducted/requested by the bank
• Streamlining processes- Initiating change requests to define compliance norms pertaining to client mandates and around all changes.
• Review the process vulnerabilities, provide guidance to quality teams to create & maintain FMEA's.
• Perform random audits to as required to ensure that all staff are compliant to required or defined guidelines/policies
• Oversee change management process by providing functional guidance to the change facilitator to obtain internal approvals and legal /clients signoffs.
• Facilitate sharing of learning from matters such as incidents, process improvements and updates to policies and standards.
• Consistently communicate the need and value of a mature risk environment to all levels of management(regular communications to the team)
• Conducts due diligence assessments on both logical and physical security. Establish & execute control testing protocols to ensure relevant controls work the way they are defined.
• Manage reviews to assess the service delivery control environment and evaluate adherence to client-identified contractual requirements and policies and standards.
• Perform monthly control self-assessments to all LOB and there by track and assess residual risk movement and control effectiveness.
• Set up processes to monitor and test compliance to complete all mandated checks & control across the delivery center.
• Create and promote awareness of risk across the business through various activities/programs/sessions.
• Ensure thorough and complete Integrity training and education in the unit - with zero tolerance of violations.
• Establish and execute a robust methodology for monthly internal audits such as that cater to zero surprises in all internal & external audits.
Location:
MYS Kuala Lumpur Nu Tower 2
Language Requirements:
Time Type:
Full time2025-02-28
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