At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Small business owners are at the heart of all we do, so we're creating tools that help them run their business. With a founders mentality and a 'team-first attitude' our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful in doing what they love.

The role of the Compliance Operations Analyst is to manage the transaction alerts generated for money transfers and ensure that SumUp is following the highest compliance standards and is compliant with all applicable AML regulations.

 

What you'll do

Investigate transaction alerts flagged by different internal rules; Conduct ongoing monitoring of alerts relating to PEPs, Sanctions, Adverse Media & Law Enforcement; Escalate relevant matters to the AML team; Handle Seizures, Insolvency (Liquidation) cases aligned with SumUp policies and procedures Resolve varying levels of queries in a timely and efficient manner; Follow best practices and company policies and procedures; Identify changes that can be made that will improve efficiency and customer experience; Be equally comfortable working on your own and as part of a team; Handle police investigation requests

 

You’ll be great for this role if:

You have strong analytical skills & confident evidence-based thinking; You have excellent written and verbal communication skills in English and German; You have experience in KYC / Customer Due Diligence / Financial industry, which is a plus; You are flexible and open to change, meaning you have the ability to react and adapt to changing priorities; You are enthusiastic, dedicated, and willing to learn. You are conscientious with a “can-do” attitude and a proactive work ethic; Startups thrill you! You’re able to identify yourself with them and you know (or at least have an idea) of what awaits you when working for one; You have good computer literacy.

 

Benefits