The Account Compliance Quality team is looking for a Program Manager to support with defect reduction across all functions under Account Compliance Quality.
This Program Manager role will be responsible for identifying key defect drivers and working with GPO, Training and Operations to implement solutions to reduce recurring defects.
The Account Compliance Quality Program Manager will be an independent and proven leader, with effective problem-solving skills. The role requires significant experience in interpreting complex data and providing context and assurance to senior stakeholders.

Key job responsibilities
• Works with GPO, Training and Operations to identify and reduce recurring defects.
• Reports on key defect drivers to Account Compliance stakeholders and tracks solutions to ensure they are implemented effectively and within agreed upon timelines.
• Provides Account Compliance Quality inputs for training materials, SOPs and guides.


Key job responsibilities
• Works with GPO, Training and Operations to identify and reduce recurring defects.
• Reports on key defect drivers to Account Compliance stakeholders and tracks solutions to ensure they are implemented effectively and within agreed upon timelines.
• Provides Account Compliance Quality inputs for training materials, SOPs and guides.