Apply Job Type Full-time Description

  

Integrity   |    Accountability    |    Respect    |    Relationships   |   Inclusivity   |   Vision   |   Empathy

  

Responsible for assisting Property Manager with the day-to-day operations of managing properties including marketing, leasing, income certification and recertification, rent collection, housekeeping, grounds maintenance and curb appeal, non-maintenance contracting, and site inspections and other duties as assigned.

Responsible for assisting Compliance Consultant with the day-to-day operations of managing PPL’s Tax Credit and other Funding Programs including meeting with residents, collecting signatures, tracking verifications, data entry and other duties as assigned.

  

Essential Duties and Responsibilities

· Take marketing calls; show units; complete traffic reports; keep home office occupancy data current

· Complete income certification and recertification of residents in a timely, accurate manner; document income certification in manner designated by Compliance Consultant

· Answer and route telephone calls and miscellaneous questions from tenants, other PPL employees, clients, and the public, and provide customer service

· Maintain appearance of properties the best possible advantage within available resources, and coordinate with Property Manager and Maintenance Department regarding inspections, maintenance and apartment turns

· Coordinate inspections, access to units, and other property access

· Perform related administrative duties

· Performs other duties as directed/assigned 

· Update records in various government subsidy programs

· Assist with data entry of Compliance reports in Excel & Yardi spreadsheets

· Assist with collecting and organizing compliance training materials

· Interaction with tenants regarding compliance documentation

· Responsible for generating some basic reports including the preparation of responses to agency file audit reports

· Filing System maintenance

· Other duties as assigned

Requirements

  

Knowledge: 

Familiarity with low-income housing      funding mechanisms (HTC/HOME, etc.), including operating subsidy programs.

Skills:

Excellent communication skills, written      and verbalStrong problem-solving abilityComputer literacy, especially with EXCEL      or other database softwareComfortable interacting with diverse      populationsAble to work independently according to      specific directions and timelines

Ability:

· Maintain a positive attitude, professional appearance, and courteous disposition always

· Demonstrate the ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action

· Ability to learn new software

Experience

· 1-2 years’ experience in general customer service, property management, real estate, or other closely related fields

Education 

Any combination of education and      experience that provides equivalent knowledge, skills, and abilities to      perform the job duties satisfactorily Salary Description $20-$22