Welcome page Returning Candidate? Log back in! Compliance Specialist Job Locations US-AL-Birmingham ID 2024-29771 Category Customer Service/Support Overview

Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Ferrellgas is looking for a Compliance Specialist to join the team! The Compliance Specialist provides excellent customer service while conducting administrative support to Ferrellgas distribution locations and its employees. Maintains attention to detail, works safely, and completes all assigned work completely, accurately, and in a timely manner. Typically requires a high school diploma or equivalent with 3-5 years administrative office experience.

 

 

Benefits

Medical, Dental & Vision Company provided STD, LTD, Life, & AD&DFlexible Spending Account (FSA)Health Savings Account (HSA)401(k) with company matchPaid Time Off (PTO)Employee Stock Ownership Plan (ESOP)Wellness ProgramParental Leave BenefitTuition ReimbursementEmployee Referral ProgramPropane Discounts Responsibilities Maintains an accurate database of the detailed planning/regulatory requirements associated with each county and municipality. Serves as the primary point of contact for project communications.Proactively communicates with the customer during each step of the project, including follow-up once complete. Notifies the CSM and DM’s as to all regulatory requirements within each local, prior to initiating each site plan.Ensures that appropriate site plans are completed, collected and filed on shared folders. Evaluates for accuracy and legitimacy.Initiates communication to prompt the permitting process, once the site plans are complete. Communicates with customer, as to the appropriate lead time.Maintains, documents and publishes a proficient timeline with each project.Requests utility surveys, as not to inhibit a timely installation.Submits tank set service orders, per the project timeline and service reservation calendar.Obtains approval from the CSM for applicable pricing and fees associated with regulatory process.Requests all necessary inspections during applicable phases of the project.Follows up to gain all inspection approvals. Records, files and communicates appropriately.Provides regular updates with the leadership team on active projects, challenges and completions.Maintains an effective balance with communication, customer service, documentation and step process initiation.Provides back-up (peak time coverage) support to CSS customer service team when work permits. Qualifications High school diploma or equivalent required.5+ years of customer service experience required.Advanced Excel skills.Basic accounting skills.Strong organizational skills.Typing and data entry experience.Proven telephone communication skills.General PC skills (Word, Excel, PowerPoint) routing/distribution software experience preferred.Ability to get along with others and work within a team environment.

Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States

Applicants must not now, or any time in the future, require sponsorship for an employment visa.

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Ferrellgas is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to an individual’s race, religion, color, gender, sex (including pregnancy), sexual orientation, gender identity, marital status, protected veteran or military status, genetic information, disability, national origin, age, or any other classification protected by Federal, state or local law. If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use any one of Ferrellgas' electronic means of applying for jobs as a result of your disability you may request a reasonable accommodation by contacting us via careers@ferrellgas.com or calling 1-888-337-7355.

Please note: Ferrellgas will respond only to requests for accommodations due to a disability.

Applicants have rights under Federal Employment Laws. Please click here for more information.

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