Cisco is focused on ensuring customer quality meets our key customer expectations for the likes of Meta, MSFT, Google for AI/ML DC. Recent quality learnings show the benefit of early detailed deep dive failure analysis ensuring early markers are not overlooked that can turn into large customer issues.
Your Impact
We are seeking a highly motivated candidate with a strong background in electromechanical product design with failure analysis experience eager in resolving issues related to multidisciplinary aspects of power delivery designs. The ideal candidate should leverage their expertise to investigate failures and be passionate about problem-solving and continuous improvement, with a commitment to product quality and future issue prevention. They must possess a "can do" attitude, independent thinking, and the ability to effectively communicate complex technical issues across all leadership levels in a dynamic, fast-paced environment. Practical experience and understanding of power delivery circuits, failure analysis, and system-level integration are essential in resolving issues with power.
You will collaborate with suppliers to predict, record failure signatures, and validate the behavior of power circuits including board mount power modules. Your deep understanding of analysis techniques, sub components, and manufacturing processes will ensure all contributing root causes are identified with corrective actions preventing future occurrences.
Meet the team: Who you will work with
You'll be part of the Component Quality & Technology (CQT) within the Global Supplier Management (GSM) organization in Cisco’s Supply Chain Organization. CQT is a key hub of technical innovation in Cisco. Members of the organization focus on evaluating and developing new technologies to enable sustained product differentiation. You will be a part of a diverse team that seamlessly blends different levels of expertise in several areas of semiconductor and systems design combining traditional knowledge with groundbreaking data analytics techniques to tackle increasingly sophisticated problems. You will regularly engage with Cisco Business Units as your partners and customers, Suppliers of the commodity space you are managing and the extended Supply Chain functions including Global Supply Management, Product Operations and Global Manufacturing Organization.
Minimum Qualifications:
BSME/BSEE or equivalent with 10+ years hands-on industry experience. Fundamental understanding of power delivery design and power system applications in networking equipment. Extensive experience working with power supply technologies. Proficient in design principles, fabrication methods, validation testing. Fundamental understanding of sub-component level including fundamentals of associated PCB attach technologies to resolve performance and quality issues within complex components and assemblies. Strong competency in failure analysis techniques such as FMEA, 8D/Corrective Action, Fishbone IFD, Cause and Effect Analysis, Design of Experiments (DOE), and risk assessment. Experienced in managing supplier relationships and implementing corrective actions and rigorous quality control measures to ensure product standards and reliability are consistently met. Experience driving team meetings with strong communication skills including content preparation to update and present to sr management.
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