Job Title: Computer Hardware Specialist III

Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon))

Clearance: Secret

Certifications: CompTIA Security+CE

Education: Bachelor’s degree in Engineering, Computer Science, Telecommunications or a related field

 

Roles and Responsibilities:

Minimum six (6) years of experience in facilities/communications engineering support. Leads tasks and supervises staff in providing hands-on support inside/outside the cable plant to install software and hardware for LAN connections. Performs duties of PC Support Technician but at a much more complex level. Performs Tier II and Tier III support. Responsible for repairing the most complex desktop and laptop issues.Organizes and directs site surveys, documents and analyzes current configurations, performs environmental impact assessment, designs optimal topologies, and prepares supporting technical drawings and engineering plans. Ensures compliance with layout specifications and safety codes. Tests and performs onsite/offsite repairs to installed GOTS/COTS equipment at all standard levels (i.e., line, intermediate, or shop; facility or depot). Schedules installations and coordinates all post-installation operations, maintenance, and troubleshooting support. Provides agency engineering staff with all related support necessary to accomplish technical projects.