Short Description:
The Computer Operator (CO) is responsible for the preparation and operation of teleprocessing computers and peripheral equipment.
Complete Description:
The Computer Operator (CO) is responsible for the preparation and operation of teleprocessing computers and peripheral equipment. The Computer Operator works on various mainframe and network equipment to troubleshoot issues and restore operability based on established procedures of the State DTI. The Computer Operator might also monitor the computer and network infrastructure, data center environmental controls and physical security systems to take appropriate action as required.
Responsible for managing batch processing and creating schedules on all platforms controlled by an automated scheduling tool, resolving batch errors, and preparing special and on-demand batch processes.
Responsible for maintaining a variety of logs, reports and files related to the scheduling and processing of production batch jobs.
Responsible for reviewing all JCL and ensuring that the technical staff makes the required updates to the JCL prior to approving the Changeman request.
Responsible for interacting with state agencies in a way that provides efficient and courteous service to our customers.
CO2
Years of Relevant Experience: 5 to 8 years
Preferred Education: 2 year college degree or equivalent technical study in computer operations field
Role Description:
•Able to work independently.
•Able to communicate status to managers and project sponsors.
•Assist in developing standards and direction for systems.
•Complete tasks as assigned by a Lead Computer Operator, or Data Center & Operations Team Management.
•Analyze problems quickly and adopt an effective course of action.
•Effectively communicate with other DTI staff as well as the customer.
This is a day shift role that will require work almost 100% of the time in Dover, DE.
Skills:
Skill
Required / Desired
Amount
of Experience
Strong troubleshooting skills
Required
4
Years
Prior Experience as a JCL Scheduler
Required
5
Years
Experience with TSO/ISPF
Required
3
Years
Experience with problem management software
Required
3
Years
Prior experience with JES2 Commands
Required
5
Years
Experience with ESP (CA Scheduling tool)
Highly desired
3
Years
Experience with Z/OS operating system
Highly desired
2
Years
Prior experience working with mainframe environment running multiple LPARS
Highly desired
3
Years
Prior Experience with LAN/WAN troubleshooting
Desired
5
Years
Prior experience with Windows XP
Desired
5
Years
Prior experience with Windows 7
Desired
1
Years
Prior experience with Windows Server 2003/Server 2008
Desired
2
Years
Strong interpersonal skills and proven customer service aptitude
Required
Where (if applicable) has the candidate worked with z/OS Operating systems?