PRIMARY PURPOSE

Under close supervision a Computer Operator – Associate(I) provides support for the daily operations of computer systems. The ideal candidate will be responsible for monitoring and maintaining computer systems, responding to system alerts, and escalating issues when necessary. Additionally, the candidate will assist with routine computer maintenance and updates.

Major Responsibilities

Monitor computer systems and respond to system alerts as required. Perform routine computer maintenance tasks such as backups, file transfers, and system updates. Escalate issues to senior personnel when required. Perform basic troubleshooting of computer systems/network connections, etc. Maintain accurate records of system operations and generate reports as required. Provide technical support to end-users as needed. Ensure the security of the computer systems and data. Operates high speed printers and print management systems. Organizes print output for distribution

MINIMUM JOB REQUIREMENTS

Education

High school diploma or equivalent

Certification / Registration / License

n/a

Work Experience

No experience required

Knowledge / Skills / Abilities

Basic knowledge of computer systems and peripherals

Familiarity with operating systems such as Windows or Linux

Basic knowledge of networking and Internet protocols

Ability to work independently and as part of a team

Strong problem-solving skills

Good communication skills

Good critical thinking skills

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

Sitting and standing intermittently throughout the shift.  Must be able to lift objects that weigh up to 50 pounds.

This position is part of a 7x24 team and as such may be required to work hours outside of the assigned shift.  Weekend and night work may be required.

This position has no exposure to blood, bodily fluids, hazardous waste management or infectious diseases.

This position is onsite – NOT a ‘remote’ position

PREFERRED JOB REQUIREMENTS

Work Experience

1-2 years of experience in a similar role

 

 

 

 

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.  Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.