Title: Computer Support Specialist Location: Albany, NY US 12226 Duration: 2 Years The successful candidates should be dependable, highly motivated, detail-oriented, and comfortable working autonomously and as part of a team. They will assist with data and technology functions related to the Bureau of EMS including: + Daily monitoring of data reporting from ePCR software vendors; + Daily documenting and tracking quality of data s submitted addressing data submission errors with prescribed responses; + Monthly tracking of paper PCR requests from EMS Program Agencies; + Monthly tracking of paper PCR submissions from EMS Program Agencies to the data entry vendor; + Weekly/Monthly monitoring of the Paper PCR Portal Utilization; + Tracking and monitoring technology projects within the Data and Informatics Unit; + Maintaining agency and regional reporting from PubPal (Drupal) survey to allow for agency-specific data to help analyze 911 and IFT capabilities across; + Tracking regional elite state data flow statistics to identify gaps in submission and data quality concerns; + Tracking and testing validation rules developed for the updated Data Standard; and + Tracking training and education programming for standard implementation. Minimum qualifications include excellent working knowledge of Microsoft Office, specifically Word, Access, PowerPoint and Excel; the ability to work independently, the ability to work on a team and handle multiple, shifting priorities; good organizational skills; comfort with speaking on the phone, and strong familiarity working in electronic databases. Why Choose Cogent? Cogent Infotech stands at the forefront of technology consulting and is recognized globally for its award-winning services. With our headquarters in Pittsburgh, PA, USA, we specialize in guiding enterprises through digital transformation, leveraging the power of emerging technologies such as Cloud Computing, Cybersecurity, Data Analytics, and AI. Our mission is to provide innovative workforce solutions that address the complex challenges faced by today’s businesses. As an ISO-certified firm and appraised at CMMI level 3, our reputation for excellence is well-established. We are proud to collaborate with over 70 Fortune 500 companies and more than 150 Federal & State agencies, delivering cutting-edge technology solutions that drive success. Cogent is an equal-opportunity employer. Cogent will not discriminate against applicants or employees based on race, color, religion, national origin, age, sex, pregnancy (including childbirth or related medical condition), genetic information, sexual orientation, gender identity, military status, citizenship, or any other class protected by applicable law