**Computer Systems Analyst I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions and objectives of its customers. Epsilon’s headquarters are in Weaverville, NC with other corporate offices in Greenville, SC, Crystal City, VA, and Denver, CO. We have employees in 30+ States across the U.S. **Why work for Epsilon:** In joining Epsilon’s team, you will have the opportunity to contribute to Epsilon’s business and customer initiatives, as well as influence our brand culture through people interaction and technology advancements. Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and skill set in their profession by allocating $3,000 annually in Professional Development funds. We also offer competitive pay, comprehensive benefits through one of the largest national carriers, Paid Time Off (PTO) that increases with tenure and has a generous rollover, 11 company paid Holidays, and 401(k) with immediate contribution. **Where you’ll work:** This is a hybrid onsite/remote opportunity where you will report to the customer location in Falls Church, VA and have the flexibility to work from home based on business needs. **An average day:** As Computer Systems Analyst I, you will support the maintenance, optimization, and oversight of an organization’s data infrastructure, ensuring effective system performance and data integrity across various environments. In this position you will: + Assist in monitoring, updating, and maintaining bronze, silver, and gold data tables in both classified and unclassified environments. + Work with senior team members to optimize system performance and conduct basic troubleshooting for routine technical issues. + Participate in the design and implementation of data pipelines, ensuring data flows efficiently and securely between source systems and target storage. + Support the data quality process by verifying data accuracy, consistency, and completeness under the guidance of experienced analysts. + Contribute to proper access controls, helping manage user permissions and compliance with security protocols. + Collaborate with cross-functional teams to enable data productization, AI/ML initiatives, and automation projects. + Document processes, system configurations, and updates to maintain clear and detailed knowledge sharing resources. + Assist in CI/CD pipeline activities by conducting basic tests, identifying issues, and updating scripts when necessary. + Carry out automated unit and integration testing tasks to ensure the reliability of new or updated features. + Participate in continuous improvement initiatives, providing feedback and ideas on how to enhance system efficiency and data governance practices. + Assist in Incident Response and System Recovery Efforts – Support troubleshooting efforts during system outages, data discrepancies, or security incidents, working with senior analysts to restore operations quickly. + Support Business Intelligence and Reporting Initiatives – Help develop and maintain dashboards, reports, and data visualizations to provide insights for decision-making and operational efficiency. + Stay Current with Emerging Technologies and Industry Trends – Research and recommend new tools, frameworks, or methodologies that could improve system performance, data integrity, or automation capabilities **Basic Qualifications:** + As a requirement of this position, all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C) , Epsilon will not consider candidates for this position who do not meet the aforementioned conditions. + 1+ year of hands-on experience working with IT systems or data management in a professional or internship setting. + DOD 8570 IAT Level II Certification may be required (GSEC, GICSP, CND, CySA+, Security+ CE, SSCP or CCNA-Security). + Familiarity with cloud-based platforms (e.g., AWS, Azure, or GCP) for basic data storage and retrieval. + Exposure to database technologies (e.g., SQL, NoSQL) with an ability to write simple queries and create basic data structures. + Foundational understanding of data pipelines and ETL/ELT processes, including data ingestion and transformation concepts. + Basic knowledge of CI/CD tools (e.g., Jenkins, GitLab CI) with a willingness to learn more advanced automation practices. + General awareness of data security and access control principles, particularly in classified and unclassified environments. + Experience with version control systems (e.g., Git) for collaborative software or data engineering projects. + Strong analytical and problem-solving skills for identifying system inefficiencies and assisting in implementing solutions. + Ability to communicate effectively with team members, stakeholders, and users about system issues and solutions. + Demonstrated attention to detail in documentation, testing, and workflow processes. + One or more of the following certifications are desired: AWS Certified Developer, Databricks, Agile/Scrum, Python Programmer **Other:** + Must hold an Active DOD Secret, Top Secret or TS/SCI Clearance + Must be located within a two (2) hour commute of the physical work location **Physical Demands and Working Conditions:** Listed below are the physical or mental requirements necessary for the job's performance. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions: + Prolonged periods of computer desk work. + Dexterity of hands and fingers to operate a computer keyboard and other computer components. + Speaking and hearing are sufficient to converse and understand conversations, both in-person, telephone, and virtual meetings. + The cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision-making, problem-solving, and comprehending. + Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and the ability to communicate with managers and co-workers. + Mental aptitude to respond appropriately in high-pressure situations or deadline-driven environments. + Maintain a professional emotional response when working with others. **Connect directly with your dedicated recruiter on Epsilon’s careers page.** **www.epsilon-inc.com/careers** Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. EEO/AA: Disabled/Vets. Please click here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) to review your rights under EEO policy. If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon, Inc., please contact our Recruiting department by phone 828-398-5414 or by email careers@epsilon-inc.com .