Digital Sales Journey

Being part of central Sales & Marketing, the function Presales and Sales Readiness is responsible for the Scania sales ecosystem. With clear targets and an agile mindset, we develop and maintain user-centric applications that touch on every aspect of the sales process, from prospecting to product and service configuration as well as quotation and ordering. The applications service our business units globally.

 

Additionally, we are tasked with exploring digitalisation to challenge the way we offer tailored solutions to our customers. With a complex product and service offering, there is a great digitalisation potential to use data to remove inefficiencies/inconsistencies within the sales process and perhaps even more importantly, enable our customers to become more pro-active in defining the products and services they require. We strive to be extremely customer and user-centric, ensuring that our applications provide value. We achieve this by having a lean start-up mindset where we explore the biggest risks first, whether they are related to CX, technology or Scania processes.

 

The position

As a Concept Developer you will be responsible for supporting the team with defining and leading pilot initiatives to move Scania´s sales process towards Omni Channel excellence. An important part of this is understanding and navigating the business landscape and technical capabilities in parallel during the concept phase of initiatives as well as supporting our teams in realizing the concept in the scale-up phase.

 

Digitalising a customer journey that is complex and to a large extent relies on human contact, is a tall order, but the good news is that you will not be alone. You will join a diverse, engaged and talented Journey Team of software developers, UX-designers, concept developers, market implementation manager and Journey Lead that together are willing to push the boundaries to succeed in realising the KJ organisation’s vision - making it easy to buy transport solutions!

 

In this position you will be responsible for turning the strategic direction into tangible activities that takes us towards our vision. Your focus will be on understanding, testing and challenging both our processes and technical capabilities in the purchasing a transport solution journey. As part of the team you will take lead in:

 

Understanding user needs and creating concepts and hypotheses to address these needs Running pilots to verify the hypotheses to be able to take decisions on scaling concepts or not Supporting our development teams in the scale-up phase Supporting the Journey Lead with insights on how to move towards our vision in the most efficient way

 

Our team has a strong start-up mindset where competences and interests trump “roles” every day of the week. This means that we encourage team members to be involved in and work with tasks that might normally be outside of their comfort zone.

 

You will report to Kristofer Enelund, Head of Digital Sales Journey.

 

Your profile

Entrepreneurial ‘can-do’ mindset Strong interest in understanding how customers want to interact with Scania and how we create services that engage our users (Customer centric mindset) Strong communicator and inspirational leader Fluent in English Ability to communicate with senior leaders as well as developers Sceptical to easy solutions and always striving to find the easiest solutions (no, this is not a typo). Experience from working in teams combining business and software development competences (BizDevOps) Data driven decision making mindset Structured and well organized way of working

 

Application

Please submit your application latest by 24 November.