Welcome page Returning Candidate? Log back in! Concierge Job Locations US-DC-Washington, DC Job ID 2024-3347 Category Office and Leasing Overview

Enthusiastic and outgoing Concierge wanted!

 

The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.

 

If you’re someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we’ve got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving family of people! Consider joining our team and changing the way you think about work!

 

Responsibilities Meet and greet residents and answer questions in person or via telephoneProvide customer services to residents, guest and customersMonitor access to the building, enforce community rules and regulations, and report suspicious behaviorEnsure that the highest level of customer care and service are always maintained Effectively address complaintsUpdate resident accounts via operating system and enter work ordersEnsure cleanliness of the building and amenities Assist the Building Manager with duties as needed Investigate and respond to concerns and complaints from residents in a timely manner; this includes reporting any complaints to the Building Manager General administrative duties including filing and typing

 

Qualifications Bachelor’s degree or equivalent combination of education and experienceFirst Aid/CPR certification or willingness to obtainValid driver’s license and current automobile insurance is preferredAbility to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system and vacuumComputer skills and math abilityAccurate typing and record keepingProficient in Microsoft Word, Excel and OutlookKnowledge of Entrata is preferredAccurate in numerical analysis and transfer of related dataAccurate in preparation of documents to ensure grammatical and required form correctnessKnowledge of and adherence to all federal, state and local lawsAbility to follow through with all necessary paperwork and ensure all deadlines are metDemonstrate a positive, professional and enthusiastic attitude at all timesExcellent customer service skillsAbility to communicate effectively and professionally while operating in a fast-paced environmentAbility to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations            Ability to think rationally beyond a specific set of instructions

 

 

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