Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Job Description

We are seeking a professional and friendly Concierge to join our team in Victor, United States. As a Concierge, you will be the face of our organization, providing exceptional customer service and ensuring our guests have a memorable experience.

Greet and assist guests, visitors, and residents with a warm and welcoming demeanorProvide information about local attractions, restaurants, and servicesHandle guest inquiries and requests promptly and efficientlyManage reservations for dining, transportation, and entertainmentCoordinate with various departments to fulfill guest needsMonitor building security and safety systemsProcess and distribute incoming mail, packages, and deliveriesMaintain accurate records and logs of guest interactions and requestsAssist with administrative tasks as neededCollaborate with team members to ensure seamless service deliveryStay informed about local events and attractions to provide up-to-date recommendations$16-$18 hourly

QualificationsExcellent communication skills with fluency in EnglishStrong customer service orientation with a friendly and empathetic demeanorProficiency in computer applications, including Microsoft Office Suite (Outlook, Excel, Word)Ability to multitask and prioritize in a fast-paced environmentStrong problem-solving skills and ability to make independent decisionsDetail-oriented with excellent organizational skillsFlexibility to work various shifts, including weekends and holidaysKnowledge of the local area and attractions in Victor and surrounding regionsAbility to work collaboratively in a team environmentPrevious experience in hospitality or customer service is preferredHigh school diploma or equivalent; additional education or certifications in hospitality management is a plus

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.