Concierge
Hyatt
Duties and responsibilities related to the Concierge role:
Warmly greet all guests upon arrival and throughout their stay, ensuring they feel welcomed and valuedTailor recommendations and services to meet individual guest preferences and needs, ensuring a personalized experienceHandle special requests such as arranging for flowers, gifts, or special accommodationsEnsure that concierge resources such as brochures, maps, and local attraction information are well-stocked and up-to-dateStay informed about local events, attractions, dining options, and services to provide guests with up-to-date and valuable recommendationsDuties and responsibilities related to the Concierge role:
Warmly greet all guests upon arrival and throughout their stay, ensuring they feel welcomed and valuedTailor recommendations and services to meet individual guest preferences and needs, ensuring a personalized experienceHandle special requests such as arranging for flowers, gifts, or special accommodationsEnsure that concierge resources such as brochures, maps, and local attraction information are well-stocked and up-to-dateStay informed about local events, attractions, dining options, and services to provide guests with up-to-date and valuable recommendationsIdeally with a relevant degree or diploma in Hospitality or Tourism managementMinimum 2 years work experience hotel operationsGood problem solving, administrative and interpersonal skills are a mustIdeally with a relevant degree or diploma in Hospitality or Tourism managementMinimum 2 years work experience hotel operationsGood problem solving, administrative and interpersonal skills are a must
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