London, England, United Kingdom
8 days ago
Concierge

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. 

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Conrad London St James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.

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A World of Rewards:

\n\nHourly rate: £13.29/hour plus Tips and Porterage\nA global travel program for team members\nUniforms\nMeals whilst on duty\nTo be part of a fabulous team\n\n

 

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The hotel located in the heart of Westminster, as well as 256 beautifully appointed bedrooms our outlets within the hotel offer its teams the opportunity to join exciting food and drink concepts, with the standards and luxury service Conrad is famous for. Supported by celebrity chef Sally Abe, they consist of: 

\n\nThe Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub \nThe Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countryside \nThe Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques \nThe Orchard, for afternoon teas and lighter meals \nThe Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service.\nSeven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James.\n\n


What will I be doing?

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A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.

\n\nServe as a key point of contact for Guests and efficiently respond to Guest enquiries\nProvide information, advice and booking services for a wide variety of Guest enquiries\nDeliver and safely storage Guest luggage\nStay current with all hotel services as well as daily VIP requests and special events\nEnsure orderliness and safety guidelines around the lobby and front door areas\nProject a professional manner with an emphasis on hospitality and Guest service\nMaintain a clean, healthy, and safety working area\n\n

What are we looking for?

\n\nPositive attitude and good communication skills\nCommitment to delivering a high level of customer service\nExcellent grooming standards\nFlexibility to respond to a variety of different work situations\nAbility to work on your own and as part of a team\nKnowledge of the local area\n\n

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Travel:

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St James Park Tube Station – District & Circle Line – across the road

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Westminster Tube Station – Jubilee Line (4 Mins Walk)

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Victoria Station (8 Mins Walk)

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Waterloo Station (10 Mins Walk)

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