WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. 

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The Hilton London Canary Wharf is a modern, full service hotel with 282 Guestrooms in the heart of London’s financial district. Conveniently located just 2 minutes from South Quay DLR Station and 5 minutes from Canary Wharf underground station. Close to the City, Olympic park and the O2, the hotel welcomes a wide range of guests here on business and leisure. Consistently voted within the top 5 Hilton properties within the UK & Ireland. 

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A WORLD OF REWARDS

\n\nHourly rate of £13.11 plus upsell incentives \nFree and healthy meals when on duty\nGrow your Career \nPersonal Development programmes designed to support you at every step of your career \nA chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)\nTeam Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)\nTeam Member Referral Program\nHigh street discounts: with Perks at Work\nHoliday: 28 days including bank holidays (increasing yearly to up to 33 days)\nDiscounted dental and health cover\nModern and inclusive Team Member’s areas\n\n

 

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A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.

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What will I be doing? 

\n\nServe as a key point of contact for Guests and efficiently respond to Guest enquiries\nProvide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others\nProcess and deliver messages for Guests\nDeliver and safely storage Guest luggage\nStay current with all hotel services as well as daily VIP requests and special events\nEnsure orderliness and safety guidelines around the lobby and front door areas\n\n

 

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What are we looking for?

\n\nPositive attitude and good communication skills\nCommitment to delivering a high level of customer service\nExcellent grooming standards\nFlexibility to respond to a variety of different work situations\nAbility to work on your own and as part of a team\nKnowledge of the local area\n\n

 

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It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nPrevious experience working in Concierge in a hotel environment\n\n

 

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EVERY JOB MAKES THE STAY. 

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At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

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We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

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Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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