Bishop Center is hiring a Concierge for our Skilled Nursing Facility in Syracuse, NY.

DUTIES:

Welcome new Residents & their families to ensure a smooth, hassle-free move.Ensure rooms are clean & ready before welcoming new Residents.Introduce new Residents & their families to live in our “Home” and show them around the Facility.Coordinate between new residents & unit managers to ensure their quick evaluation upon arrival.Follow up with new residents within three days of arrival.Make at least three rounds per day on every floor to discuss Residents’ needs and concerns.Maintain a daily log with questions, concerns, and issues raised; and any follow-up steps are taken.Submits daily logs to the Facility Administrator.Assists Residents with the discharge process & follows up the next day.Help where help is needed, be a team player, and assist in any problem area.

REQUIREMENTS:

Must be able to push, pull, and lift 35-50 lbsMinimum high school diploma or equivalentExperience in LTC Community Relations policies a plusExcellent interpersonal & communication skillsAbility to multi-task as well as stay on task & concentrate