JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The FOH works as part of the site-based FM team acting as the first point of contact for all staff, contractors and visitors attending site welcoming them to the site and assisting in checking them in/directing them to events/meetings etc.

The successful candidate will be responsible for administrative duties for the Front of House Concierge service.

Meet & greet all those entering the building in a warm, professional and polite mannerAnswer main incoming phone line and direct calls internally where possibleMaintain confidentiality of all appropriate communications and documentationSupport the FC with all internal and external meetingsInput data for prep-lists for eventsRecord and enter data for guests / contractors attending siteSupport security aspects of the workplace and report them to the EMEA Security team as a matter of urgency.General office duties and other tasks assigned by Management.  Support Facilities Coordinator in raising tasks, closing tasks assigned to them, chasing up contractors when required and updating tickets/customers.  All tasks to be completed within agreed and set SLA’s.Support shipping in terms of sorting and distributing post and couriers, delivering stationery and packing and shipping items as per customer needs.Assist in managing amenities on site including setting up, managing bookings and answering queries in a timely manner as may be required. Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation to provide optimum customer satisfaction.Ensure completion of daily office maintenance checks including raising tasks of items identified and escalation as required.

Background in hospitality/concierge/front of house

3+ years’ experience in a fast paced, multi-cultural tech environment

Excellent interpersonal skills with ability to network at all department levels, team player with proven problem-solving skills

Flexible, innovative, driven, professional approach a requirement

Proficient computer skills

This role would suit someone with front of house management experience looking for the next step in their career in a fast paced, customer facing environment which is going through rapid expansion with a hunger and desire to succeed and grow with the role.

Location:

On-site –Amsterdam, NLD

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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